Part-Time & Full-Time Designer Sales Opportunity

Williams-Sonoma•West Palm Beach, FL

16h

About The Position

The Design Studio Specialist inspires customers to express themselves in their homes by providing design assistance and completing sales. The role includes one-on-one consultations in the store and in customers’ homes, measuring and assessing living spaces, and creating and presenting design plans suited to customers’ needs, style, preferences, and spaces. The specialist also supports customers at the cash wrap and encourages continued engagement with the brand. The position requires knowledge of current sales and promotions, the design studio assortment, and product features and benefits. It also includes assisting with a range of special services, such as gift wrap and registry, locating merchandise, catalog and internet orders, special and back orders, charge sends, courier deliveries, and furniture orders. The job is offered as a part-time or full-time opportunity. Full-time associates are expected to have open availability; part-time flex associates must meet specified weekday and weekend availability requirements.

Requirements

Strong communication, clienteling, and customer follow-up skills.
Ability to complete and coordinate complex large orders across a variety of sales channels.
Ability to prioritize and handle multiple tasks simultaneously.
1–2 years of customer service and retail sales experience; specialty retail experience is preferred but not required.
Ability to remain mobile on the sales floor for extended periods.
Ability to lift and mobilize items up to 75 pounds using appropriate equipment and safety techniques.
Full-time associates are expected to have open availability to meet business needs.
Part-time flex associates must be available for at least two regularly scheduled weekend shifts (Friday, Saturday, and/or Sunday) and two shifts during the week (Monday through Thursday). Weekend availability must be on two separate days. Greater availability is required to be scheduled for 20 or more hours weekly.

Nice To Haves

Experience working with the elements of design.
Specialty retail sales experience.

Responsibilities

Conduct one-on-one design consultations in the store and in customers’ homes to help design living spaces and drive sales.
Measure and assess customers’ living spaces during in-home consultations.
Create and present design plans based on customers’ needs, style, preferences, and living spaces.
Maintain knowledge of current sales and promotions to meet or exceed sales and productivity goals.
Assist customers with special services, including gift wrap, gift registry, locating merchandise, catalog and internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
Demonstrate product knowledge, including features and benefits across the design studio assortment.
Support a seamless shopping experience and complete sales at the cash wrap.
Promote continued customer engagement with the brand.

Benefits

Discount on Williams-Sonoma, Inc. brands.
401(k) plan and other investment opportunities.
Wellness program supporting physical, financial, and emotional health.
Paid vacations and holidays for full-time associates.
Health benefits, dental insurance, and vision insurance, including same-sex domestic partner benefits, for full-time associates.
Individual development plans and career pathing conversations.
Annual performance appraisals.
Cross-brand and cross-functional career opportunities.
Online learning opportunities through brand-specific resources and WSI University.
Leadership development opportunities.