Part-Time & Full-Time Designer Sales Opportunity

Williams-Sonoma•West Palm Beach, FL

About The Position

The Design Studio Specialist inspires customers to express themselves in their homes and helps bring the shopping experience to a seamless close by assisting customers and completing sales at the cash wrap. The role promotes continued customer engagement and builds ongoing connection with the brand. The specialist provides one-on-one design consultations in-store and in customers’ homes, measures and assesses living spaces, and creates and presents design plans tailored to clients’ needs, style, preferences, and spaces. The position also supports sales goals through knowledge of current promotions, product expertise, and exemplary customer service. The posting offers both part-time and full-time opportunities.

Requirements

  • Strong communication, clienteling, and customer follow-up skills.
  • Ability to complete and coordinate complex large orders across a variety of sales channels.
  • Proven ability to prioritize and handle multiple tasks simultaneously.
  • 1–2 years of customer service and retail sales experience; specialty retail experience is preferred but not required.
  • Ability to remain mobile on the sales floor for extended periods.
  • Ability to lift and mobilize items up to 75 lbs. using appropriate equipment and safety techniques.
  • Full-time associates must have open availability to meet business needs.
  • Part-Time Flex associates must be available for at least two regularly scheduled weekend shifts (Friday, Saturday, and/or Sunday) and two shifts during the week (Monday through Thursday). Weekend availability must be on two separate days.
  • Associates seeking a schedule of 20 or more hours per week must have greater availability than the minimum stated, based on business needs.

Nice To Haves

  • Experience working with the elements of design.
  • Specialty retail experience.

Responsibilities

  • Provide one-on-one design consultations in-store and in customers’ homes to support store sales.
  • Conduct productive in-home consultations, accurately measuring and assessing customers’ living spaces.
  • Create and present design plans based on clients’ needs, style, preferences, and living spaces.
  • Maintain knowledge of current sales and promotions to achieve and exceed established sales and productivity goals.
  • Assist customers with special services, including gift wrap, gift registry, merchandise location, catalog and internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
  • Demonstrate product knowledge, including features and benefits of the entire design studio assortment.
  • Assist customers and complete sales at the cash wrap.
  • Promote continued customer engagement and connection with the brand.

Benefits

  • Generous discount on all Williams-Sonoma, Inc. brands.
  • 401(k) plan and other investment opportunities.
  • Wellness program supporting physical, financial, and emotional health.
  • Paid vacations and holidays for full-time associates.
  • Health benefits, dental insurance, and vision insurance, including same-sex domestic partner benefits, for full-time associates.
  • Individual development plans and career pathing conversations.
  • Annual performance appraisals.
  • Cross-brand and cross-functional career opportunities.
  • Online learning opportunities through brand-specific resources and WSI University.
  • Leadership development opportunities.
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