About The Position
The Design Studio Specialist inspires customers to express themselves in their homes and helps bring the shopping experience to a seamless close by assisting customers and completing sales at the cash wrap. The role also promotes continued customer engagement and gives customers a reason to stay connected with the brand. The specialist uses design expertise to consult with clients in store and in their homes, assesses and measures living spaces, and creates and presents design plans tailored to clients’ needs, styles, preferences, and spaces. The role also supports sales goals, provides special services, and maintains strong knowledge of the design studio product assortment. This is a part-time role. Part-time Flex associates must be available to work at least 15 hours per week, including two regularly scheduled weekend shifts (Saturday and Sunday) and two shifts during the week. Associates must also be available for annual inventory and the entire holiday season in November and December.
Requirements
- Strong communication, clienteling, and customer follow-up skills.
- Ability to complete and coordinate complex large orders across a variety of sales channels.
- Ability to prioritize and manage multiple tasks simultaneously.
- One to two years of customer service and retail sales experience.
- Availability to work a minimum of 15 hours per week, including two shifts on Saturday and Sunday and two shifts Monday through Friday.
- Availability for annual inventory and the entire holiday season in November and December.
- Ability to remain mobile on the sales floor for extended periods.
- Ability to lift and mobilize items weighing up to 75 pounds using appropriate equipment and safety techniques.
Nice To Haves
- Experience working with the elements of design.
- Specialty retail experience.
Responsibilities
- Conduct one-on-one in-store and in-home design consultations to help clients plan living spaces and drive store sales.
- Perform in-home consultations, accurately measuring and assessing clients’ living spaces.
- Create and present design plans based on clients’ needs, style, preferences, and living spaces.
- Maintain knowledge of current sales and promotions to achieve and exceed sales and productivity goals.
- Assist customers with special services, including gift wrap, gift registry, merchandise location, catalog and internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
- Demonstrate strong product knowledge, including features and benefits across the design studio assortment.
- Assist customers and complete sales at the cash wrap, while promoting continued engagement with the brand.
Benefits
- Discount on Williams-Sonoma, Inc. brands, subject to position and location eligibility.
- 401(k) plan and other investment opportunities, subject to position and location eligibility.
- Wellness program supporting physical, financial, and emotional health, subject to position and location eligibility.
- Paid vacations and holidays for full-time associates.
- Health, dental, and vision insurance, including same-sex domestic partner benefits, for full-time associates.
- Individual development plans and career pathing conversations.
- Annual performance appraisals.
- Cross-brand and cross-functional career opportunities.
- Online learning opportunities through brand-specific resources and WSI University.
- Leadership development opportunities.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
