The Design Operations Manager serves as the central coordination point for the design organization, ensuring creative projects are prioritized, resourced, and executed effectively across the business. The role manages intake, project assignments, team capacity, and workflow excellence to support business goals. It works closely with Brand, Marketing, Innovation, Sales, Packaging, Engineering, Procurement, Regulatory, Production, Operations, and external partners to streamline creative execution from project initiation through delivery. The position focuses on operational leadership, cross-functional collaboration, agency and supplier management, and process improvement so design resources align with business priorities and projects are delivered on time, within scope, and in accordance with brand standards. The manager oversees the intake, prioritization, scheduling, tracking, and delivery of design projects; manages project workflows and team workload; and identifies staffing or resource solutions when demand exceeds capacity. The role establishes timelines and deliverables, tracks approvals and risks, and maintains visibility into work through project tools, reporting, and resource planning. It also facilitates stakeholder alignment and issue resolution, manages external partners, develops standardized workflows, and drives continuous improvement and tool adoption. The role contributes to capacity planning, resource forecasting, and operational strategy, using data-driven recommendations to improve prioritization and workflow performance. Applicants must reside in the United States. Relocation assistance is eligible. The role works on first shift in the United States of America.
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Job Type
Full-time
Career Level
Manager