Design Operations Assistant
About The Position
The Design Operations Assistant supports Bachman's Design Operations team by managing systems, data, supplies, and processes so designers can focus on creative work and leaders can focus on results. The role combines data analysis, system administration, purchasing, and operational support. It uses NetSuite insights to inform business decisions, maintains product and inventory information, supports seasonal and holiday execution, and coordinates with teams to ensure design rooms are supplied to deliver strong customer experiences. The position includes a combination of office and design room work, with occasional work in a cooler environment. Extended hours are required during seasonal peaks and holidays, and the role involves lifting and carrying up to 40 pounds throughout the workday.
Requirements
- Two- to four-year college degree, or equivalent experience.
- One to three years of experience with NetSuite and RFSmart in a business setting.
- Expert skills in Microsoft Office, especially Excel for reporting, analysis, and formulas, and online equivalents.
- Experience building items, recipes, or bills of materials in a retail, food, or production system.
- Strong quantitative, analytical, and critical-thinking skills.
- Ability to develop and execute purchasing plans based on financial information, historical and consumer trends, and business needs.
- Ability to work directly with vendors in a business environment.
- Strong organization, attention to detail, and follow-through.
- Excellent verbal and written communication skills, with the ability to train and coordinate across internal teams, customers, and vendors.
- Self-motivated and adaptable, with the ability to prioritize effectively in a fast-paced environment.
- Ability to work extended hours during seasonal peaks and holidays.
- Ability to lift and carry up to 40 pounds throughout the workday.
Nice To Haves
- Knowledge of horticulture and the floral business.
Responsibilities
- Analyze sales, production, and operational performance data using NetSuite and RFSmart, and develop reports and insights to support business decisions.
- Monitor sales, productivity, remakes, on-time performance, and spoilage metrics, identifying opportunities for process improvement.
- Serve as the NetSuite subject matter expert and partner with IT on system enhancements, testing, training, troubleshooting, and documentation.
- Manage product setup and maintenance, including item creation, Bills of Materials (BOMs), inventory adjustments, production reporting, and timesheet administration.
- Support product availability across stores and eCommerce channels, including seasonal launches and assortment updates.
- Coordinate with Marketing and cross-functional teams to communicate product changes and support website content updates.
- Oversee purchasing and inventory management for design supplies and balloons, including vendor relationships, purchase orders, invoice reconciliation, and inventory levels.
- Assist with business planning, production scheduling, peak-season operations, and special projects supporting Design Operations goals.
- Maintain accurate records, documentation, and standard operating procedures (SOPs).
- Perform additional duties and special projects as assigned.
Benefits
- Employee discount
- Medical insurance
- Dental insurance
- Vision insurance
- Life and AD&D insurance
- Disability insurance
- Accident insurance
- Critical illness insurance
- 401(k)
- ID Watchdog
- Pet insurance
- Wellness
- Employee Assistance Program (EAP)
- PTO
- Paid holidays (6 per year)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
