Design & Operations Coordinator

Kitchen Tune-Up Bloomfield Montclair•Bloomfield, NJ

10d•Onsite

About The Position

This is a client-facing Project Manager role for a high-end kitchen and bathroom remodeling company. You'll be in direct, regular contact with homeowners, crews, and vendors from the day a project sells through the final walkthrough, and you'll work hands-on producing design packages — specs, renderings, and product selections built in design software (SketchUp and/or 20/20) — alongside the scheduling, purchasing, and vendor payables that keep a job moving. On the financial side, you'll place and pay vendor orders and track outlays against each job's costs. To do this well you need to be highly organized, sharp on detail, a clear and confident communicator, comfortable with both project management and design software, and just as comfortable welcoming clients in the showroom as you are coordinating with homeowners and installers on site or keeping vendors and schedules on track from the office. We're the premier kitchen and bathroom remodeling company serving Essex, Morris, and Passaic counties, and we're growing fast. We've built our reputation on craftsmanship — but just as much on how our team treats people. We're a friendly, close-knit group, and we're looking for someone who brings that same warmth to every homeowner and crew member they work with, especially the high-end clients who expect it.

Requirements

Experience with design software (SketchUp and/or 20/20) and the ability to produce design packages — specs, renderings, and product selections
Strong organizational skills and sharp attention to detail
Clear, confident communication with homeowners, crews, and vendors alike
A warm, personable manner — someone our high-end clients enjoy working with, not just someone who gets the job done
Comfort with project management software
Reliable transportation

Nice To Haves

Home improvement or construction experience
Trades scheduling knowledge
Formal kitchen and bath design background — Designer/Project Manager experience a plus
Bilingual English/Spanish

Responsibilities

Produce design packages for jobs — floor plans, elevations, and renderings (SketchUp and/or 20/20)
Develop specs for products and materials
Build out project costs by itemization
Assist sales by researching and answering technical product questions
Coordinate installers, deliveries, and trades
Confirm timing with homeowners before each milestone
Update project status in JobTread and GoHighLevel in real time
Coordinate service calls and customer follow-ups
Track orders, delivery dates, and job readiness
Manage inbound/outbound inventory — receiving, staging, and verifying
Place orders for cabinetry, hardware, and bathroom materials
Be present in the office 9–5 to receive and catalog packages for jobs
Coordinate countertop templates, fabrication, and installs
Ensure correct materials are onsite before work begins
Pay vendors and track outlays against each specific job
Maintain supplier relationships and job costing accuracy
Conduct initial job measuring at project sites
Be onsite for the first day of the job to introduce homeowners to the team and hand off to the foreman
Make in-home visits to walk through and resolve any homeowner concerns
Prepare job folders, binders, and measurement sheets
Track milestones, change orders, and punch lists through to completion
Communicate proactively with homeowners — updates, confirmations, next steps
Capture job photos, documentation, and survey scores
Flag delays or issues before they become problems
Engage warmly with showroom walk-ins
Bring a personable, friendly approach to every customer interaction, in person and over the phone