Design Operations Project Coordinator

Vesta Home•Los Angeles, CA

11d•Onsite

About The Position

Vesta Home (dba Showroom Group) is transforming the furniture sales and home marketing industry through its full-service offerings, including interior design, luxury staging, elevated furniture rentals, and custom furniture production. Leveraging proprietary technology and logistics expertise, Vesta has established itself as a leader since its founding in 2017. With a team of over 50 designers, the company creates exceptional interiors for residential, commercial, and hospitality projects, partnering with prominent realtors, developers, and personalities. Vesta's work has been featured in major design publications and television shows. As the top home staging brand in the U.S., Vesta's design acumen and market knowledge in key locations like Los Angeles, New York, San Francisco, and South Florida contribute to faster sales of high-value properties. The company's interior design and custom furniture services are available globally. Core Values: * “Get it done!”: Emphasizes a proactive approach, balancing determination with efficiency to achieve goals, viewing challenges as opportunities, and fostering collective problem-solving. * “Design excellence”: Stresses continuous improvement and the pursuit of excellence in all aspects of work, from projects to processes and people. * “Execute in partnership and with pride”: Promotes collaboration, mutual success, a focus on quality, and the removal of barriers for seamless outcomes. * “Invest not spend”: Highlights a focus on impact and efficient results, treating resources as investments with expected returns. * “Embrace a growth mindset”: Encourages profitable growth as a driver of opportunities, with a strong focus on progress and empowering talented individuals to deliver world-class expertise.

Requirements

HS diploma or equivalent
Minimum of one-year warehousing experience preferred, but not required
Computer proficiency, with a preference for Google Workspace experience
Capacity to quickly adapt to new software and reporting tools
Strong written and verbal communication skills
Highly organized, deadline-driven, and able to prioritize effectively
Strong time management and problem-solving skills
Thrives in a fast-paced environment
Collaborative and able to work with integrity, trust, and commitment

Responsibilities

Assign a junior designer on a weekly basis to support designers who require assistance on-site with their projects.
Assist the Creative Director with assigning designers to upcoming projects.
Ensure that all designers receive their required furniture on time and that their furniture pick lists are completed by the established deadlines.
Provide direct assistance to designers with any urgent furniture needs.
Contact designers regarding any delays, inquiries, or their overall ability to meet deadlines.
Immediately notify warehouse operations in the project's Slack channel, including an estimated completion time, if a designer misses a pick list deadline.
Ensure that all furniture requirements are fulfilled by 1:00 PM or earlier for projects that install the following day.
Ensure that furniture requirements for ongoing, multi-day projects are completed by 2:00 PM.
Ensure that all one day installs are ready to pick 48 hours prior to installation date.
Report all finalized TRIP IDs to the operations team via the respective project Slack channels.
Ensure all projects receive the necessary marketing materials.
Ensure all projects being picked at night are receiving efficient and consistent assistance with replacements, or any other designer needs.
Check all projects for overallocations alongside picking confirmation.
Upon a job's completion, review items in COLI and unassigned inventory, ensuring COLI is fully cleared.
Identify and flag any instances of hoarding or excessive reservation of inventory by designers to your Creative Director.
Assist the warehouse with finding and assigning replacement pieces during the evening shift.
Document and report to the Design Operations Manager any instances where designers added items to lists after the project deadline.
Utilize necessary reports (Retool, Domo, etc.) to manage inventory levels and report needs to the warehouse.
Manage liquidation needs.
Assess warehouse inventory levels using Retool + Domo reports and report needs to the Design Operations Manager.
Oversee project-level spending to ensure general inventory purchases remain aligned with allocated budgets.
Stay informed on any damaged items currently in the warehouse.
Prioritize what needs to be repaired based on current and upcoming inventory needs.
Review damage locations, download associated reports, and convert them into clear instruction sheets for the repair team.
Remain highly active on Slack and email.
Jump in to solve on-site problems as they arise.
Assist operations and logistics teams with setting up runners when needed, which may require in-person assistance, online assistance, or submitting same-day runner E/Vs.
If a designer reports an item needs replacing, pull currently available, similar options and send them to the designer for review.
Utilize all tools to find replacement items, including items from move-outs, items in download, and items potentially not scanned into racks correctly.
If needed, review other projects currently reserving items to see if pieces can be swapped to solve the immediate problem.