Design Consultant

Haverty Furniture Companies, Inc•Jacksonville, FL
•$55,000 - $100,000•Onsite

About The Position

Havertys Furniture is seeking Interior Design Consultants or Design Graduates to help customers create home décor designs and furnish their homes. The role works with customers and sales consultants to recommend furniture and accessories, develop completed room designs, and support sales. Consultations may take place in customers’ homes, in stores, or virtually. The consultant creates floor plans and photo-realistic 3D renderings, attends or coordinates qualified home visits, and reviews selections, pricing, and delivery schedules with customers. The position also supports sales consultants with transactions, special orders, customer follow-up, and sales closure. The role includes paid training on Havertys’ customer engagement process and product line. Compensation is commission-based with an uncapped commission structure and a guaranteed income feature. The stated earning range is $55,000 to $100,000+ per year; the posting states that the 2025 national average for Havertys Interior Design Consultants was $84,000. The position requires working five days per week during retail hours, including nights and weekends, with flexibility to accommodate customer schedules for home visits.

Requirements

  • Bachelor’s degree from a four-year college or university in interior design or a related field; or 2 to 4 years of related experience and/or training; or an equivalent combination of education and experience.
  • Valid driver’s license with a clean driving record.
  • Ability to drive and provide personal transportation to customer in-home appointments.
  • Reliable transportation and verification of at least the minimum state-required car insurance.
  • Experience with Microsoft Office.
  • Ability to work five days a week during retail hours, including nights and weekends.
  • Flexibility to meet customers’ schedules for scheduled home visits.

Nice To Haves

  • ASID certification.
  • Prior use of Room Planner software.
  • Proficiency in Microsoft Office components, internet software, and full-shot image software.

Responsibilities

  • Work with customers and sales consultants to create room designs and recommend furniture and accessories.
  • Offer in-home, in-store, and virtual consultations to understand customers’ needs, style, investment, and spaces.
  • Create floor plans and photo-realistic 3D renderings showing Havertys furniture and accessories in customers’ homes.
  • Assist sales consultants in closing transactions by providing design expertise to customers.
  • Assist sales consultants with scheduling or attending qualified home visits.
  • Coordinate with customers during home visits and final presentations to review selected items, pricing, and delivery schedules, when applicable.
  • Provide feedback to the sales consultant and branch manager after home visits and upon completion of floor plans and presentation boards.
  • Assist sales consultants with creating special-order SKUs and increasing sales reserves.
  • Provide constructive feedback to customers to help build sales and increase average tickets.
  • Maintain knowledge of special sales, financing plans, delivery procedures, warranties, and related information.
  • Reinforce customer selections and help bring sales to closure.
  • Use My Sales Center to access and follow up with customers, as applicable.
  • Maintain knowledge of a broad range of furniture styles and products.
  • Maintain sales levels and other key metrics as required by management.
  • Participate in sales training on the sales floor to understand the Havertys customer engagement process.

Benefits

  • Paid comprehensive training.
  • Daily Pay Program allowing associates to draw pay between pay cycles.
  • 401(k) program with a 4% company match.
  • Medical, dental, and vision benefits.
  • Paid vacation, sick time, personal days, and company holidays.
  • Opportunities for advancement within the company.
  • Opportunities to give back to the community.
  • Associate discount on merchandise.
  • Team member referral bonus program.
  • Educational financial assistance.
  • Complimentary health and wellness program.
  • Uncapped commission structure with a guaranteed income feature.
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