Design Consultant

TileBar•Houston, TX

1d•$60,000 - $65,000•Onsite

About The Position

TileBar is seeking an enthusiastic, service-driven Showroom Design Consultant in Houston, Texas. The consultant works directly with homeowners, designers, architects, contractors, and installers, providing personalized service and expert advice. The role supports TileBar’s growth by delivering a seamless customer experience and representing the company’s brand and values. The consultant curates materials and recommends products for residential and commercial applications, creates custom room packages and design boards, and maintains knowledge of TileBar products and industry trends. The role also manages the sales process, including quotes, orders, purchase orders, and sample requests, and records sales activity in the CRM. Working with the local team and colleagues across the organization, the consultant helps ensure brand standards, efficient order processing and delivery, and lasting client relationships. Success is measured in part by demonstrating TileBar’s Talent Standards: Results Ownership & Accountability, Collaboration & Team Contribution, Organizational Mindset, Adaptability & Continuous Improvement, and Judgment & Problem Solving. The position may include additional duties as requested. Flexibility to work retail hours, including weekends, evenings, and special events, is required. Occasional travel for market events, training, or showroom openings is required, as is the ability to lift up to 25 lbs. Compensation is a base salary with commission incentives.

Requirements

High school diploma or equivalent required.
3–5 years of sales or customer service experience.
Proven ability to meet and exceed sales targets and KPIs using consultative selling techniques.
Strong relationship-building skills and a customer-first mindset.
Ability to guide clients through product selection, project planning, and design solutions.
Exceptional verbal and written communication skills.
Willingness to learn and stay current on product specifications, installation methods, and design trends.
Ability to present and recommend products tailored to client needs.
Proficiency with Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint.
Strong math and problem-solving skills for order processing, quoting, and pricing.
Strong time management and multitasking abilities in a fast-paced showroom environment.
Ability to work independently and collaboratively within a sales team.
Excellent interpersonal skills and a proactive, solution-oriented approach.
Flexibility to work retail hours, including weekends, evenings, and special events as needed.
Ability to lift up to 25 lbs.
Occasional travel for market events, training, or showroom openings.

Nice To Haves

Bachelor’s degree preferred.
Sales or customer service experience in retail, showroom, or luxury sales environments preferred.
Experience in tile, natural stone, textiles, furniture, building materials, or supply chain industries is a plus.
Knowledge of tile, stone, and flooring materials, product applications, and industry trends preferred.
Experience with SalesPad, Magento, Salesforce, or similar CRM systems is a plus.
Familiarity with logistics and supply chain processes.

Responsibilities

Serve as the primary client contact, provide expert advice, respond to inquiries, and resolve issues professionally.
Curate materials and recommend products for residential and commercial applications.
Create custom room packages and design boards based on client needs and preferences.
Maintain knowledge of TileBar products, brand values, and industry trends, and share relevant information with clients.
Manage sales activities from quoting and order fulfillment through purchase orders and sample requests.
Log and track sales activities in the CRM system.
Collaborate with the local team to maintain brand standards and coordinate across the organization for timely order processing and delivery.
Build lasting client relationships that support loyalty and repeat business.
Represent TileBar’s brand, culture, values, and commitment to customer service in all interactions.
Work retail hours, including weekends, evenings, and special events as needed; travel occasionally for market events, training, or showroom openings.
Lift up to 25 lbs. for sample movement and showroom maintenance.