DESIGN CONSULTANT (OKC/FT) Non-Safety Sensitive

Mathis Home•Oklahoma City, OK

5d•Onsite

About The Position

The Design Consultant will be responsible for assisting customers with product selection, emphasizing product features, and supporting sales associates. This role involves managing special orders, coordinating schedules, and maintaining the organization and presentation of the design center. The position requires excellent customer relations and sales expertise.

Requirements

Background in interior design preferred, either through education or experience.
Ability to lift merchandise of 40 lbs.
Ability to communicate effectively with team members.
Positive attitude when working with customers.
Knowledge of employment and merchandise handling procedures.

Nice To Haves

Knowledge of methods for showing, promoting, and selling products.

Responsibilities

Answer customers questions about products, prices, availability, and product uses.
Emphasize product features based on analyses of customer’s needs.
Assist sales associates through motivation and support with gallery documentation and processes.
Responsible for writing and verifying all special orders written in the gallery to make sure price, finish, fabrics, and trims are correctly specified on order forms.
Assist customer directly and/or sales associates by expediting special ordering process efficiently and effectively.
Recommend, select, and help locate or obtain merchandise based on customer needs.
Keep design center organized.
Ensure catalogs, price books, and fabrics are up to date.
Assist gallery customers with fabric selections for custom upholstery and finish selections for case good orders.
Coordinate schedules with Gallery Designers to book in-home visits properly and in the most efficient manner possible.
Assist designer with preparing for presentation.
Keep gallery merchandise presentable for customers.
Use excellent customer relations while demonstrating a high level of sales expertise.
Any other duties as directed by management.