DESIGN CONSULTANT (OKC/FT) Non-Safety Sensitive

Mathis Home • Oklahoma City, OK

1d • Onsite

About The Position

The Design Consultant will be responsible for assisting customers with product selection, special orders, and maintaining the design center. This role involves direct customer interaction, sales support, and ensuring the gallery is well-organized and up-to-date with product information. The position requires a strong understanding of sales techniques and excellent customer service skills.

Requirements

• Ability to lift merchandise of 40 lbs.
• Ability to communicate effectively with team members.
• Positive attitude when working with customers.
• Knowledge of employment and merchandise handling procedures.
• Stooping, kneeling, crouching, reaching, standing, climbing, crawling, walking, pulling, lifting, talking, hearing/listening and repetitive motion.
• Lifting up to 40 lbs occasionally, and/or up to 10 lbs occasionally to move objects.

Nice To Haves

• Background in interior design preferred, either through education or experience.
• Knowledge of methods for showing, promoting, and selling products.

Responsibilities

• Answer customers questions about products, prices, availability, and product uses.
• Emphasize product features based on analyses of customer’s needs.
• Assist sales associates through motivation and support with gallery documentation and processes.
• Responsible for writing and verifying all special orders written in the gallery to make sure price, finish, fabrics, and trims are correctly specified on order forms.
• Assist customer directly and/or sales associates by expediting special ordering process efficiently and effectively.
• Recommend, select, and help locate or obtain merchandise based on customer needs.
• Keep design center organized.
• Ensure catalogs, price books, and fabrics are up to date.
• Assist gallery customers with fabric selections for custom upholstery and finish selections for case good orders.
• Coordinate schedules with Gallery Designers to book in-home visits properly and in the most efficient manner possible.
• Assist designer with preparing for presentation.
• Keep gallery merchandise presentable for customers.
• Use excellent customer relations while demonstrating a high level of sales expertise.
• Any other duties as directed by management.

Benefits

• Health, Dental & Vision
• 401k Matching
• Life Insurance
• HSA
• FSA
• Accident, Critical Illness, and Hospital Indemnity coverage
• Short- and Long-Term Disability
• Employee Assistance Program
• Paid Vacation
• Gym Onsite
• Employee Discounts 10%

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed