SALES ASSOCIATE (OKC/FT) Non-Safety Sensitive

Mathis Home•Oklahoma City, OK

6d•Onsite

About The Position

Mathis Home is seeking a motivated Sales Associate to join our team. This role involves promoting and selling merchandise, working directly with customers, and collaborating with other departments to ensure customer satisfaction. The ideal candidate will have excellent customer relations skills and a positive attitude. This is a non-safety sensitive position.

Requirements

Ability to lift merchandise of 40lbs to move furniture as part of the selling process.
Must be able to walk or stand for long periods of time.
Must be able to listen and respond to customer’s needs.
Ability to communicate effectively with team members.
Positive attitude when working with internal and external customers.
Knowledge of employment and merchandise handling procedures.
Heavy Work: Lifting up to 40 lbs rarely, and/or up to 10 lbs occasionally to move objects.
Indoor climate-controlled environment.

Nice To Haves

Sales experience preferred, not required.

Responsibilities

Promote and sell merchandise displayed on the showroom floor.
Work directly with internal and external customers.
Follow up with customer orders and inquiries.
Assist with any problems associated with merchandise in conjunction with customer service and warehouse operations.
Work on an organizational level with other departments to ensure customer needs are met.
Ask customers questions about products, prices, availability, and product uses to get a better understanding of the customer’s needs.
Explain features of products in a manner that the customer will understand.
Explain features of products that will benefit the customers based on their needs.
Prepare sales tickets for orders obtained.
Assist customers in making product selections based on customers specifications.
Recommend, select, and help locate or obtain merchandise based on customer needs.
Describe merchandise and explain use, operation, and care of merchandise to customers.
Stay educated on new products, policies, as well as advertisements the store is running.
Follow up with customers by email and phone.
Perform any other duties as directed by management.