Dermatology Specialist
About The Position
Zoetis Global Diagnostics is seeking a full-time Dermatology Specialist for its Global Clinical Consultation Service. The role provides virtual consultations to Zoetis Diagnostics customers by email, Zoom, phone, and video call regarding clinical case management. Consultations may include interpreting laboratory results, recommending diagnostic next steps, and advising on ongoing case management. The specialist may also develop and present continuing education material for customers. The role works with other board specialists across global markets and partners with diagnostic customer support and technical support teams. The specialist also contributes to the optimization of a consultation platform, supports continuing education and mentorship, participates in improvement initiatives and projects, helps improve the consulting service and resolve problems, and provides dermatology input to other Zoetis Diagnostics and PetCare areas when requested. Success calls for strong organization, communication, relationship-building, teamwork, analytical and problem-solving skills, and a strong commitment to service.
Requirements
- Board-certified dermatology specialist with ACVD or ECVD certification, or an RCVS Diploma in Veterinary Dermatology.
- At least 5 years of specialist-level veterinary dermatology experience.
- Excellent organizational and interpersonal skills and proven ability to work effectively as part of a team.
- Excellent verbal and written communication skills.
- Strong analytical and problem-solving abilities.
- Strong commitment to service and relationship-building.
- Ability to prioritize tasks and work quickly while maintaining the expected level of quality.
- Experience with Microsoft Office and other basic computer skills.
Responsibilities
- Provide veterinary dermatology advice virtually by phone, email, and video call to Zoetis Diagnostics customers.
- Work with other board specialists to advise customers in various global markets.
- Liaise and partner with global diagnostic customer support and technical support teams.
- Assist in optimizing the platform used to request, perform, and complete consultations.
- Build positive, collaborative relationships within Zoetis and with customers and key opinion leaders (KOLs).
- Facilitate continuing education and mentorship opportunities and participate in improvement initiatives or other projects as appropriate.
- Identify and implement ways to improve the consulting service and resolve problems.
- Provide specialist dermatology input to other areas of Zoetis Diagnostics and PetCare when requested.
- Develop and present continuing education material for Zoetis Diagnostics customers as requested.
- Assist customers with interpreting laboratory results, selecting diagnostic next steps, and ongoing case management.
Benefits
- Healthcare and insurance benefits beginning on day one.
- 401(k) plan with a company match and profit-sharing contribution.
- Four weeks of vacation.
- Short-term incentive compensation eligibility.
- Long-term incentive eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
