Deputy Security Operations Center Manager

Guidehouse•Hanover, MD

2d•Onsite

About The Position

Lead day-to-day operations of the Security Operations Center (SOC), ensuring consistent, reliable monitoring, detection, and response to security incidents across the environment. Supervise, mentor, and develop SOC analysts and shift leads; manage staffing, scheduling, and escalation procedures for a 24/7 operational model. Coordinate incident response activities with internal teams and external partners; drive root cause analysis, post-incident reviews, and continuous improvement of playbooks and runbooks. Operate and tune core SOC tooling (SIEM, EDR, SOAR) to improve detection coverage, reduce false positives, and accelerate investigation times. Define, collect, and report on SOC performance metrics and KPIs; present operational status and trends to leadership and key stakeholders. Partner with threat intelligence, vulnerability management, and engineering teams to operationalize threat indicators and harden systems based on observed threats and vulnerabilities. Manage vendor relationships and third-party security monitoring services, ensuring SLAs and deliverables meet organizational requirements.

Requirements

Minimum of SEVEN (7) years of SOC operations experience; to include specific experience leading SOC operations or security monitoring teams, including hands-on incident response and investigations.
Strong familiarity with SIEM platforms, endpoint detection and response (EDR) tools, and SOAR workflow automation.
Demonstrated ability to develop and maintain detection use cases, playbooks, and investigative procedures.
Experience defining and reporting SOC metrics and KPIs to measure effectiveness and drive operational improvements.
Excellent written and verbal communication skills with the ability to communicate technical details to non-technical stakeholders and executive leadership.
Proven leadership skills: coaching, performance management, scheduling for 24/7 operations, and handling escalations under pressure.
Bachelor’s degree in Computer Science, Information Security, or related field, or equivalent experience in cybersecurity operations.
Ability to Obtain Public Trust

Nice To Haves

Professional certifications such as CISSP, CISM, or GIAC that demonstrate advanced security knowledge.
Experience with Splunk, Elastic, QRadar, or other major SIEM technologies and associated tuning/analytics.
Hands-on experience with cloud-native security tools and environments (AWS, Azure, or GCP).
Background in healthcare or regulated industries with familiarity with relevant compliance requirements (e.g., HIPAA).
Scripting or automation skills (Python, PowerShell) to build integrations and automate repetitive operational tasks.
Experience with threat hunting, MITRE ATT&CK framework application, and proactive detection engineering.

Responsibilities

Lead day-to-day operations of the Security Operations Center (SOC), ensuring consistent, reliable monitoring, detection, and response to security incidents across the environment.
Supervise, mentor, and develop SOC analysts and shift leads; manage staffing, scheduling, and escalation procedures for a 24/7 operational model.
Coordinate incident response activities with internal teams and external partners; drive root cause analysis, post-incident reviews, and continuous improvement of playbooks and runbooks.
Operate and tune core SOC tooling (SIEM, EDR, SOAR) to improve detection coverage, reduce false positives, and accelerate investigation times.
Define, collect, and report on SOC performance metrics and KPIs; present operational status and trends to leadership and key stakeholders.
Partner with threat intelligence, vulnerability management, and engineering teams to operationalize threat indicators and harden systems based on observed threats and vulnerabilities.
Manage vendor relationships and third-party security monitoring services, ensuring SLAs and deliverables meet organizational requirements.

Benefits

Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend