TEMP -Deputy Manager, Bus Mall & Parking Operations
About The Position
The Deputy Manager, Bus Mall and Parking Operations supports the planning, coordination, and live execution of bus mall and spectator parking operations at assigned FIFA World Cup 2026™ venues in Kansas City. Working under the direction of the Bus Mall / Parking Operations Manager, this role assists in overseeing bus flow, load zones, parking operations, shuttle coordination, and pedestrian movement, ensuring safe, efficient, and high-quality service delivery across high-volume transport areas. The Deputy Manager plays a key leadership role in field operations, acting as the operational lead during shifts or in the absence of the Manager, while ensuring alignment with KC26 Mobility plans and FIFA service standards.
Requirements
- Minimum 2-5 years of experience in transport operations, parking management, or event logistics.
- Previous supervisory or team leadership experience required.
- Experience coordinating multi-disciplinary teams and stakeholders.
- Fluency in English required.
Nice To Haves
- Experience working in large-scale events, stadium operations, or high-traffic environments preferred.
- Multilingual or bilingual ability is an advantage.
Responsibilities
- Assist in the implementation of Bus Mall and Parking Operations Plans at assigned venues.
- Support the management of bus arrivals, departures, staging, and dispatch within designated bus mall areas.
- Assist in overseeing spectator parking areas, ensuring efficient vehicle flow, entry/exit management, and space utilization.
- Supervise and coordinate field staff including marshals, parking attendants, queue managers, and dispatch support teams.
- Coordinate with staging teams and the Transport Operations Centre (TOC) to align shuttle dispatch and service frequency.
- Monitor pedestrian and vehicle movement to prevent congestion and maintain safe operating conditions.
- Liaise with Venue Operations, Security, LATMP/VAPP teams, Traffic Management, and transport providers.
- Respond to operational issues such as delays, congestion, safety incidents, or service disruptions.
- Ensure ADA services and accessible transport operations are properly implemented and managed.
- Track operational performance, vehicle movements, and incidents; support daily reporting and debriefs.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
