Deputy Commissioner/Chief Program Officer

City of New York•New York City, NY

18h

About The Position

The NYC Department for the Aging (NYC Aging) promotes and supports inclusive, safe, affordable, healthy aging. Its Division of Program operates programs that advance the agency’s mission, including Older Adult Centers that provide community-based services such as meals, health and educational workshops, information, benefits navigation, referrals, and recreational activities. Centers are located in public and private facilities citywide and are operated by contracted nonprofit organizations. The Deputy Commissioner/Chief Program Officer oversees the daily operation and administration of the Bureaus of Community Services, Nutrition & Meal Programs, Program Operations & Capacity Building, Social Services, and Workforce & Community Development. The role aims to ensure effective operations and consistent policy, and offers a strategic opportunity to serve on the Executive Cabinet and advance transformative changes in service delivery to older adults.

Requirements

Baccalaureate degree from an accredited college and five years of full-time professional experience in social services, community relations, public administration, or management; at least one and one-half years must be in an administrative or managerial capacity.
Alternatively, equivalent education and experience; all candidates must have at least one and one-half years of administrative or managerial experience.

Responsibilities

Serve as the primary point of contact for management of NYC Aging programs, act as lead strategic director, and oversee two Associate Commissioners.
Work with the Commissioner, First Deputy Commissioner, agency bureaus and divisions, and program staff to establish and administer programming for older adults.
Advise the Commissioner on agency goals, initiatives, operations, administration, and bureau program issues.
Advise and direct Associate Commissioners, Assistant Commissioners, and Senior Directors on operating and policy issues, and facilitate communication between the Executive Office and senior staff about bureau operations.
Work with the Associate Commissioner for Interagency Collaboration and Innovation and the Assistant Commissioner for External Affairs to align strategy and operations with the agency mission.
Create and implement communications, including bulletins and regular meetings, with network Executive Directors.
Develop and conduct ongoing planning and program operations meetings with the provider network.
Attend public and private events with or on behalf of the Commissioner; collaborate with the Mayor’s Office on projects and proposals; and serve as liaison to the Mayor’s Office and other City agencies as needed.
Oversee efforts to improve program quality and increase older adult participation.
Develop and coordinate the overall planning and design of program initiatives.
Coordinate with the Office of Human Resources to identify and implement tools, techniques, and training for program staff development.
Coordinate with the Office of Provider Training and Capacity Building to provide training to provider network staff.
Collaborate with community stakeholders and agency staff on program initiatives.
Ensure data collection and reporting to oversight committees and adherence to applicable city, state, and federal oversight requirements and best practices.