Deputy Commissioner I

King and Queen County • King and Queen CH, VA

5d • Onsite

About The Position

The Deputy Commissioner performs skilled clerical, administrative, and technical work supporting the day-to-day operation of the King and Queen County Commissioner of Revenue’s Office. The position works under the general supervision of the Commissioner of Revenue and assists taxpayers with personal property, business licenses, real estate, and state income tax returns. It serves the public in person and by phone and requires appropriate protection of confidential information.

The work is primarily sedentary office work, involving prolonged sitting at a desk and computer use, with intermittent sitting and standing. The employee may occasionally lift or exert pressure up to 15 pounds. Duties require repetitive hand and arm motions, reaching, communication with citizens and professionals, close visual work, and use of technology and general office equipment.

The role requires education and experience equivalent to high school graduation, some prior experience in a related field, customer service experience, and computer and related software skills. Participation in educational classes regarding state code is required. A background check and drug test are required. Employees may be required to participate in emergency response operations during a declared emergency.

Requirements

• Education and experience equivalent to graduation from high school, with some prior experience in a related field.
• Experience in customer service and use of a computer and related software.
• General knowledge of the principles underlying laws, ordinances, and regulations governing the Commissioner of Revenue’s Office.
• Some knowledge of business and office practices.
• Ability to prepare appropriate statements and reports.
• Ability to operate standard office, word processing, and data entry equipment.
• Ability to understand and follow oral and written instructions.
• Ability to establish and maintain effective working relationships with county citizens and associates.
• Customer service experience and communication skills.
• Punctuality and ability to organize work and related tasks.
• Willingness to participate in ongoing training as required by the Code of Virginia and the Commissioner of Revenue.
• Ability to perform prolonged computer and desk work, intermittent sitting and standing, and occasional lifting or exertion up to 15 pounds.
• Ability to perform repetitive hand and arm motions, reach with hands and arms, communicate with citizens and professionals, and conduct close visual work.
• Ability to use technology and general office equipment and machines.
• Background check and drug test required.

Nice To Haves

• Knowledge of the Bright Software system.
• Knowledge of Excel.

Responsibilities

• Assess personal property, real estate taxes, and business licenses.
• Maintain personal property records.
• Maintain DMV records after they are downloaded.
• Assist taxpayers with filing paperwork for the Elderly and Disabled Tax Credit.
• Maintain real estate records for assessment and taxation.
• Review and handle state income tax returns and estimated payments.
• Answer calls from citizens, respond to questions, provide information, and address citizen concerns.
• Research returned mail and forward it to the correct address.
• Update personal property and real estate addresses.
• Perform general office assistance tasks.
• Receive and process incoming and outgoing mail.
• Protect confidential information using security measures directed by the Commissioner.
• Perform other related tasks and duties as assigned by the Commissioner of the Revenue.
• Participate in educational classes regarding state code.
• Participate in emergency response operations when required by County officials during a declared emergency.

Benefits

• Employer-paid medical insurance with no employee contribution for the employee.
• Employer monthly contributions to a Health Savings Account.
• Dental insurance.
• Vision insurance.
• Annual leave.
• Personal leave.
• 14 paid holiday days.
• Family and Medical Leave (FMLA).
• Civil leave.
• Military leave in accordance with the Code of Virginia and United States Code.
• Volunteer leave of 8 hours per calendar year.
• Bereavement leave.
• Group life insurance.
• Employee Assistance Program (EAP), free to County employees and household members.
• Virginia 529 College Savings Plan.
• Virginia Retirement Plan through participation in the Virginia Retirement System.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED