Deputy Commissioner/Chief Program Officer

City of New York•New York, NY

1d•$240,000 - $257,000

About The Position

The NYC Department for the Aging (NYC Aging) promotes inclusive, safe, affordable, and healthy aging and works to preserve the dignity and quality of life of approximately 1.8 million older New Yorkers. The Division of Program operates services including Older Adult Centers, which offer meals, health and educational workshops, information, benefits navigation, referrals, and recreational activities through contracted nonprofit organizations. The Deputy Commissioner/Chief Program Officer oversees the daily operation and administration of the Bureaus of Community Services, Nutrition & Meal Programs, Program Operations & Capacity Building, Social Services, and Workforce & Community Development. The role ensures effective functions and consistent policy and serves on the Executive Cabinet, supporting transformative change in service delivery to older adults. It is the primary point of contact for management of NYC Aging programs and serves as lead strategic director, overseeing two Associate Commissioners.

Requirements

Graduation from an accredited college with a bachelor’s degree and five years of full-time professional experience in social services, community relations, public administration, or management, including at least one and one-half years in an administrative or managerial capacity; or equivalent education and experience.
All candidates must have at least one and one-half years of experience in an administrative or managerial capacity.

Responsibilities

Serve as the primary point of contact for management of NYC Aging programs, act as lead strategic director, and oversee two Associate Commissioners.
Work with the Commissioner, First Deputy Commissioner, relevant bureaus and divisions, and program staff to establish and administer programming for older adults.
Advise the Commissioner on agency goals, initiatives, operations, administration, and bureau program issues.
Advise and direct Associate Commissioners, Assistant Commissioners, and Senior Directors on operating and policy issues, and facilitate communication between the Executive Office and senior staff.
Coordinate with the Associate Commissioner for Interagency Collaboration and Innovation and the Assistant Commissioner for External Affairs to align strategy and operations with the agency mission.
Create and implement communications with network Executive Directors, including bulletins and regular meetings.
Develop and conduct ongoing planning and program operations meetings with the provider network.
Attend public and private events with or on behalf of the Commissioner; collaborate with the Mayor’s Office and serve as liaison to it and other City agencies as needed.
Oversee efforts to improve program quality and increase participation by older adults.
Develop and coordinate the overall planning and design of program initiatives.
Coordinate with the Office of Human Resources to identify and implement tools, techniques, and training for program staff development.
Coordinate with the Office of Provider Training and Capacity Building to provide training to provider network staff.
Collaborate with community stakeholders and agency staff on program initiatives.
Ensure data collection and reporting to oversight committees and adherence to city, state, and federal oversight requirements and best practices.