Deputy Clerk

Lubbock County • Lubbock TX 79401, TX

20h • Onsite

About The Position

The Deputy Clerk is responsible for vehicle titling and registration for cars, trucks, trailers, and motorcycles. The role processes registration renewals, walk-in registrations, placards, permits, exempt and special plates, title transfers, title mail, and dealer packets. It also involves handling customer questions, maintaining license plates and sticker paper, and accurately accounting for money and the cash drawer. The employee must learn and follow applicable motor vehicle laws and procedures and use the RTS and other applicable computer systems. The position may require work at any assigned office and completion of tasks assigned by a supervisor or team leader.

The work takes place in a warehouse environment and an office workspace. Physical activities include frequent standing, sitting, walking, stair use, kneeling, bending, reaching, gripping, and fine dexterity, as well as occasional lifting and moving objects weighing up to 50 pounds. The role requires vision and depth perception, including color vision.

Requirements

• High school diploma or GED.
• Ability to solve practical problems.
• Successfully pass a typing test.
• Ability to communicate effectively with customers in person, by phone, and through electronic communication.
• Ability to learn and become efficient in applicable computer systems, including RTS.
• Ability to interpret motor vehicle registration and title manuals and the motor vehicle tax manual.
• Ability to balance a cash drawer.
• Dependable transportation and ability to work at any assigned office.
• Ability to complete tasks assigned by the supervisor and team leader.
• Ability to frequently stand, sit, walk, use stairs, kneel, bend, reach, grip, and use fine dexterity; ability to push and pull objects and lift or move objects weighing up to 50 pounds.
• Ability to use vision and depth perception, including color vision.

Responsibilities

• Process mail-in registration renewals and over-the-counter vehicle registrations, placards, permits, exempt plates, and special plates.
• Process title transfers for cars, trucks, trailers, and motorcycles, including walk-in customers, title mail, and dealer packets.
• Learn and follow motor vehicle registration and title laws and procedures, and interpret the motor vehicle registration and title manuals and motor vehicle tax manual.
• Learn and use the RTS computer system and other applicable software.
• Maintain sticker paper and keep license plates organized.
• Accurately account for money and balance the cash drawer.
• Assist customers by phone with title and registration questions and communicate with customers in person and through electronic communication.
• Complete tasks assigned by the supervisor or team leader.
• Work at any office to which the employee is assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED