Deputy Clerk

Knox County Ohio•Mount Vernon, OH

1d•Onsite

About The Position

The Deputy Clerk assists with the daily operation of the Knox County Probate/Juvenile Court. The role handles paper and electronic case filings, court payments, scanning and archiving records, maintaining case files, and monitoring records according to retention schedules. It also involves communicating with court staff and local agencies, providing customer service, and performing typing and other computer operations. The typical schedule is Monday through Friday, 8:00 a.m. to 4:00 p.m.; overtime and work outside typical business hours may be required.

Requirements

High school diploma or equivalent.
Must possess a valid driver's license and an acceptable driving record.
Must meet and maintain qualification for driving on county business as a continued condition of employment.
Must maintain all required licenses and certifications as a condition of employment.
Ability to organize and maintain large volumes of information and paperwork.
Ability to plan independently and collaborate effectively with other staff units and outside agencies.
Ability to work effectively with clients who may be upset, distraught, irate, or otherwise unable to function within a reasonable range of constructive behaviors.
Ability to communicate professionally and effectively, orally and in writing, with internal and external customers.
Professionalism in appearance and demeanor.
Ability to use computer programs including Microsoft Word, Excel, Outlook, and agency-specific programs.
Ability to deliver excellent customer service in person and by telephone.
Proficiency in grammar, writing, mathematics, spelling, and punctuation.
Knowledge of and ability to follow safety policies, procedures, and practices.
Knowledge of and ability to follow applicable federal, state, county, and department policies, procedures, laws, and regulations.
Ability to function under high stress and in complex, time-sensitive situations.
Superior multitasking skills and adherence to confidentiality requirements.
Ability to make daily choices and decisions without supervisory input, such as setting priorities or making referrals.
Ability to work as a team player.

Responsibilities

Receive, process, and docket paper and electronic case filings.
Receipt payments for court fees, fines, restitution, and other transactions.
Scan and archive documents related to court filings.
Maintain documents in case files.
Monitor records according to the retention schedule.
Communicate with court staff and other local agencies.
Demonstrate regular and predictable attendance.
Attend training sessions, video conferences, and workshops.
Perform typing, word processing, and related computer operations.
Work overtime and outside the typical work schedule or business hours as required.
Perform related non-essential functions as needed.