Deputy Chief Appraiser

Fulton County•Tax Assessors Peachtree Center, GA

About The Position

The Deputy Chief Appraiser leads the Standards division in the Office of the Tax Assessor, providing strategic and operational leadership for countywide property appraisal administration. The role supports accurate, uniform, and compliant valuations and oversees appraisal standards and quality control, assessment and digest processes, valuation performance and CAMA methodologies, regulatory compliance, appeals support, stakeholder communications, staff development, and process improvement. It manages and supervises staff and property appraisal and related auditing activities, and may perform appraisal duties as needed. The position is distinguished from the Chief Appraiser role, which directs and manages all property appraisal functions of the Assessor’s Office. The Deputy Chief Appraiser performs the Chief Appraiser’s duties during that person’s absence as required. The position oversees residential, commercial, industrial, income-producing, and business personal property valuations; parcel mapping and GIS support; field inspections; homestead and other exemption administration; appeals and value defense; and the annual assessment-notice mailing and digest submission. It develops and enforces countywide appraisal standards, procedures, and quality-control protocols, and ensures compliance with Georgia Department of Revenue regulations, IAAO standards, Board of Assessors policies, and applicable laws. The role also coordinates operations across Tax Assessor’s Office units and other county departments, supports Board of Assessors and Superior Court proceedings, and communicates with taxpayers, representatives, government agencies, and municipalities. The position manages division operations, including personnel coordination, training and certification tracking, procurement, budgeting, communications, reporting, operational planning, and continuous improvement. The role requires a bachelor’s degree in a specified or related field and eight years of property valuation, appraisal, and assessment administration experience, including four years of supervisory experience in a tax appraisal environment, or an equivalent combination of education, training, and experience. The incumbent must obtain and maintain Appraiser IV certification and possess and maintain a valid Georgia driver’s license.

Requirements

  • Bachelor’s degree in business or public administration, real estate, economics, finance, accounting, construction, or a related field.
  • Eight years of experience in property valuation, appraisal, and assessment administration, including four years of supervisory experience in a tax appraisal environment; or an equivalent combination of education, training, and experience providing the required knowledge, skills, and abilities.
  • Must obtain and maintain Appraiser IV certification.
  • Must possess and maintain a valid Georgia driver’s license.
  • Must demonstrate proficiency in the essential functions and learn, comprehend, and apply county and departmental policies, practices, and procedures necessary to function effectively.
  • If selected, provide an official, accredited college transcript at the time of employment for degrees or coursework used to qualify.

Nice To Haves

  • Experience in a large-county or high-volume appraisal environment.
  • Advanced knowledge of CAMA systems, GIS tools, and mass appraisal modeling.
  • IAAO coursework or professional designations.

Responsibilities

  • Supervise, direct, and evaluate assigned staff; establish workloads and priorities; address employee concerns; coach, counsel, or discipline staff; complete performance appraisals; make or recommend hiring and termination decisions; and train staff on operations, policies, and procedures.
  • Ensure staff obtain and maintain state-mandated certifications; coordinate training, certification tracking, and professional development; and act as a liaison between employees and management.
  • Direct and administer property appraisal and related audit functions; review reports; issue decisions and directives; conduct valuation, review, and value defense; and assist staff with complex cases.
  • Coordinate workflow among Tax Assessor’s Office functional units and with other departments, including Information Technology and the Tax Commissioner’s Office.
  • Lead process-improvement initiatives and maintain and update standard operating procedures.
  • Oversee residential valuation, revaluation cycles, sales-ratio studies, neighborhood reviews, complex appeals, value defense, and the accuracy of field data and modeling inputs.
  • Monitor appeals and value recommendations; research applicable provisions and resolve matters; oversee Board of Assessors meeting controls and Superior Court appeals; track appeals; process consent judgments and dismissals; ensure accounts are corrected following court outcomes; and maintain related documentation.
  • Ensure appeal-defense methodologies and documentation meet professional standards.
  • Manage commercial, industrial, and income-producing property valuation, including income-approach modeling, capitalization-rate development, cost schedules, complex appeals, litigation support, and specialized valuation projects with consultants.
  • Oversee review and approval of exempt-property applications and specialized property classifications; ensure legal compliance and documentation; coordinate complex cases with legal counsel; maintain records; and conduct periodic reviews.
  • Oversee business personal property assessment, including equipment, machinery, and inventory; direct audits and discovery of unreported or underreported assets; ensure compliance with state law and audit standards; and review appeals and audit findings.
  • Oversee administrative operations, including human resources coordination, procurement, budgeting, internal communications, policies, procedures, documentation, performance tracking, reporting, and operational planning.
  • Oversee parcel mapping, spatial-data integrity, and GIS support; ensure timely parcel splits, combinations, and boundary adjustments; coordinate GIS analysis; and work with IT on mapping tools and integrations.
  • Direct field inspections for all property types; manage assignments, schedules, and quality control; ensure property characteristics and construction changes are accurately recorded; and provide verified field data to appraisal divisions.
  • Oversee homestead-exemption application processing and verification, exemption audits and eligibility reviews, and related appeals and documentation.
  • Oversee annual mailing of Notices of Assessment and the department’s digest-submission process.
  • Develop, maintain, and enforce countywide appraisal standards, procedures, and quality-control protocols; ensure compliance with regulations, professional standards, and Board policies; oversee ratio studies, uniformity testing, and statistical performance measures; and conduct internal valuation and exemption audits across property classes.
  • Review CAMA configuration, model calibration, and valuation-methodology updates; conduct valuation reviews and field inspections; and monitor revaluation cycles, sales-ratio reports, and market trends.
  • Prepare documentation for Board of Assessors meetings and Superior Court appeals; communicate with taxpayers, attorneys, representatives, and government agencies; and provide public-relations support at hearings and community meetings.
  • Produce and analyze reports for valuation decisions and operational planning; develop division goals; assist with budget development and expenditure monitoring; and stay current on laws, regulations, methods, and industry trends.
  • Evaluate the effectiveness and efficiency of appraisal and audit operations, methods, processes, and procedures; recommend and implement improvements and SOP updates.
  • Respond to calls, letters, and emails from taxpayers, their representatives, government agencies, and municipalities; provide information about the appraisal process; research routine and complex questions or complaints; and initiate resolution.
  • Maintain knowledge of applicable laws and regulations and professional developments; read professional literature, maintain professional affiliations, and attend continuing-education courses, seminars, and training.
  • Perform other related duties as required and perform the Chief Appraiser’s duties during the Chief Appraiser’s absence.
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