Deputy Assistant Chief Information Officer (DACIO)

The AES Group•Boston, MA
•Hybrid

About The Position

The Deputy Assistant Chief Information Officer (DACIO) provides strategic IT leadership, oversees healthcare technology initiatives, and helps ensure delivery of robust, scalable, secure, and cost-effective technology solutions. The role focuses on healthcare IT operations, Electronic Health Records (EHR), systems integration, infrastructure management, and technical team leadership in a large, complex healthcare environment. The DACIO establishes IT delivery processes and methodologies, oversees initiatives affecting clinical operations and patient care, and partners with technology service providers, IT leaders, business solutions teams, operational departments, and other stakeholders. The position supports the full Systems Development Life Cycle (SDLC), evaluates system requests and technical feasibility, and recommends solutions that improve business processes and organizational performance. The role also oversees technical resources and team performance, maintains strategic plans and operational documentation, and establishes service metrics, quality controls, and auditing processes. The DACIO monitors regulatory changes and recommends system modifications to support compliance.

Requirements

  • 5–10 years of IT-related experience encompassing project management, application development, IT operations, hardware, and infrastructure; preferably in a large, complex healthcare environment.
  • 3–5 years of leadership and supervisory experience, including technical team management, performance evaluations, employee coaching, training, and professional development.
  • Extensive hands-on experience implementing, supporting, and maintaining Electronic Health Records (EHR) systems.
  • Experience with Cerner/Oracle Health and Meditech Client/Server.
  • Strong knowledge of healthcare systems integration and Health Information Exchanges (HIE).
  • Hands-on experience with cloud computing platforms, including Amazon Web Services (AWS) and Microsoft Azure.
  • Strong understanding of application development, database architecture, information analysis, reporting, and enterprise IT infrastructure.
  • Demonstrated expertise in change management, process improvement, and IT service delivery.
  • Experience managing complex healthcare IT initiatives, including clinical applications and enterprise systems.
  • Ability to identify business process improvements and implement technology solutions to enhance operational efficiency.
  • Excellent stakeholder management, interpersonal communication, and leadership skills.
  • Strong understanding of cybersecurity risks and their impact on healthcare operations.
  • Excellent analytical, critical thinking, problem-solving, and cross-functional collaboration capabilities.
  • Proficiency in Microsoft Office 365, including Microsoft Teams.

Nice To Haves

  • Experience supporting hospital renovation, relocation, or large-scale infrastructure modernization initiatives.
  • Experience implementing Agile methodologies within software development environments.
  • Familiarity with healthcare regulations, compliance requirements, and enterprise technology governance.

Responsibilities

  • Establish and manage processes, procedures, and technology delivery methodologies to provide scalable, secure, and cost-effective IT solutions.
  • Oversee healthcare technology initiatives that directly affect clinical operations and patient care.
  • Collaborate with technology service partners and cross-functional stakeholders to align IT initiatives with organizational objectives.
  • Support the complete Systems Development Life Cycle (SDLC), including requirements gathering, analysis, design, development, testing, implementation, and system conversion.
  • Review business requirements, technical design documents, use cases, and other deliverables for accuracy, completeness, and quality.
  • Partner with IT leadership, business solutions teams, and operational departments to develop and execute strategic technology initiatives.
  • Establish and maintain performance metrics, quality control procedures, and auditing processes for IT services.
  • Evaluate staffing requirements, allocate technical resources, and oversee team performance.
  • Maintain departmental strategic plans, technical documentation, knowledge bases, troubleshooting procedures, and operational processes.
  • Serve as a liaison between business users, developers, IT operations, project managers, and leadership to establish priorities and resolve operational challenges.
  • Evaluate requests for new or enhanced systems, assess technical feasibility, and recommend technology solutions that improve business processes.
  • Monitor changes in state and federal regulations and recommend system modifications to maintain compliance.
  • Contribute innovative ideas and strategic recommendations to improve technology operations and organizational performance.
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