Dept Specialist Key Carrier-Lucky- 939 Lakeville Highway, Petaluma, CA 94952

Save Mart Supermarkets • Petaluma, CA

6h • Onsite

About The Position

The Key Carrier Specialist directs front-end staff and operations when the Assistant Center Store Manager is absent. The position promotes customer service, performance, productivity, and compliance, and maintains front-end and parking lot conditions. The specialist directs and trains Front-End associates, including Checkers and Service Specialists, as well as Center Store department team members. Responsibilities include cash handling, store balancing, and ensuring department standards are met during assigned shifts. The role may occasionally maintain total store operations in the absence of store management.

Requirements

• Minimum age of 18 years.
• Good communication and interpersonal abilities.
• Good training skills.
• Strong supervision and coordination skills.
• Good counting and math skills.
• Ability to read and write to complete documentation accurately.
• Knowledge of front-end operations and check-stand procedures.
• Knowledge of compliance and basic applicable contract/work rules.
• High school diploma or GED, or additional job experience.
• One year of prior work experience, including at least six months of grocery or retail experience.
• Availability to work a variety of required retail hours.
• Ability to sit, stand, walk, kneel, stoop, use stairs, reach, pull, and lift objects; lifting up to 40 pounds is required.

Responsibilities

• Demonstrate, train, and hold associates accountable for excellent customer service.
• Manage front-end performance and productivity, including till balances, check collection, WIC and EBT compliance, bottom-of-basket checks, receipt savings, items checked per minute, and front-end efficiency.
• Directly lead Clerks and Clerk’s Helpers, emphasizing accountability and business performance.
• Maintain front-end and parking lot conditions, including check-stand merchandising, floors, cleanliness, shopping carts, and bags.
• Perform the store balancing (bookkeeping) function.
• Perform front-end management functions, including refunds and returns, loans and pick-ups, and check authorization.
• Monitor the customer experience at the front end.
• Occasionally maintain total store operations in the absence of store management.
• Perform other duties as assigned.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life and AD&D insurance
• 401(k)
• Tuition reimbursement
• Scholarship opportunities
• Vacation and personal holidays
• In-store purchase discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED