Depot Supervisor

DAIOHS U S A INC•Indianapolis, IN

About The Position

First Choice Coffee Services is seeking a Depot Supervisor to oversee the daily work of Route Drivers, Service Technicians, and Warehouse employees. The supervisor also provides backup support for these roles and the Branch Manager. The position coordinates route and service readiness, warehouse operations, field activities, equipment repairs, vehicles, safety, and employee issues. During the initial training period, frequent travel is required.

Requirements

High school diploma or equivalent.
Valid driver’s license held for at least two years.
Repeatedly lift and carry coffee and bottled water products weighing up to 50 pounds.
Ability to climb in and out of a delivery vehicle multiple times per day.
Ability to use a hand cart to move products and equipment.
Frequent travel during the initial training period.

Nice To Haves

Route experience.
Technician or equipment repair experience.
Past driving experience.

Responsibilities

Ensure Route Drivers are loaded and ready to begin routes on time each morning.
Ensure drivers rotate products regularly and manage par levels.
Perform at least four quality control checks per route each month.
Work with the Branch Manager to maximize route efficiency.
Ensure Service Technicians are loaded and ready to begin service calls on time each morning.
Oversee daily product pulling and ensure warehouse pulls are completed so routes are ready for the next workday.
Coordinate with Customer Service on daily field operations and with Sales on installs and equipment needs.
Oversee completion of end-of-day paperwork by Route Drivers and Service Technicians.
Set daily equipment repair objectives for refurbishing.
Keep operations employee overtime to a minimum.
Instruct drivers, technicians, and warehouse employees in safe equipment and vehicle operation and proper loading and lifting techniques; follow accident reporting requirements.
Keep the warehouse clean and tidy.
Ensure trucks are clean, organized, and routinely maintained; address vehicle problems and repairs and maintain security of company vehicles and equipment.
Provide route relief and/or service work during vacations, extended leaves, or other absences.
Keep the Branch Manager informed of parts and equipment needs.
Address employee problems and promptly escalate significant employee or customer issues to management.
Comply with and enforce First Choice policies and procedures, including those in the Company’s Employee Handbook.
Perform additional duties as assigned by management.