Deposits Product Manager (Global Treasury Services)

Pitney Bowes•Shelton, CT
•Hybrid

About The Position

Pitney Bowes Bank is expanding its Payments, Deposits, and Lending solutions and is seeking a Global Treasury – Deposits Product Manager to serve as the subject matter expert for the Bank’s deposit products. The role combines treasury operations, product management, client engagement, and regulatory knowledge to support growth, profitability, operational excellence, and compliance. The manager partners with Operations, Finance, Risk, Technology, Lending, and Sales. This is a hybrid role based in Shelton, Connecticut: four days per week in the office, or two days per week for employees living in the Tristate area. Relocation assistance is not offered. Applicants must be legally authorized to work in the United States; the employer will not sponsor employment visas now or in the future.

Requirements

  • At least 5 years of experience in treasury services, deposit operations, treasury product management, or commercial banking.
  • Strong knowledge of commercial deposit products, treasury management services, and banking operations.
  • Experience supporting commercial client onboarding and managing client relationships.
  • Client-facing experience and the ability to engage effectively with business customers and internal stakeholders.
  • Understanding of NACHA, OFAC, UCC 4A, Regulation E, and other applicable banking regulations.
  • Strong financial acumen and experience in reporting, forecasting, profitability analysis, and business performance measurement.
  • Experience with treasury platforms, ACH and wire systems, and cash management technologies.
  • Advanced Excel skills and experience with reporting and BI tools such as Power BI or Tableau.
  • Must be legally authorized to work in the United States; employment visa sponsorship is not available.

Nice To Haves

  • SQL knowledge.
  • Payments industry knowledge.

Responsibilities

  • Manage daily deposit reporting, forecasting, balance analysis, and client segmentation.
  • Monitor treasury operations, exceptions, reconciliations, and key performance metrics, and resolve operational issues.
  • Partner with Finance on liquidity, balance sheet, and deposit reporting.
  • Develop and enhance reporting, automation, and operational processes to improve efficiency and scalability.
  • Support day-to-day management and optimization of existing and new deposit products.
  • Evaluate product performance, pricing, profitability, and customer experience to identify improvement opportunities.
  • Support product initiatives aligned with the Bank’s liquidity, funding, and balance sheet objectives.
  • Lead or support system implementations, process enhancements, workflow automation, testing, and documentation.
  • Serve as the treasury and deposits subject matter expert for commercial clients and internal partners.
  • Support business development by participating in prospect, onboarding, and client meetings.
  • Manage treasury service onboarding, including account structures, ACH limits, user entitlements, and fraud controls.
  • Partner with Sales, Operations, and Technology to resolve complex client issues and improve the client experience.
  • Participate in client reviews, providing reporting, operational insights, and balance trends.
  • Maintain and improve controls related to treasury operations, payments, system access, and fraud prevention.
  • Partner with Risk, Compliance, and Audit teams to support applicable banking regulations and operational requirements.
  • Prepare documentation and reporting for audits, examinations, and risk assessments.
  • Support initiatives focused on digital payments, automation, and operational excellence.

Benefits

  • Annual incentive bonus eligibility.
  • Comprehensive benefits globally.
  • Career growth and development opportunities.
  • Inclusive environment that encourages diverse perspectives and ideas.
  • Challenging and unique opportunities to contribute to a transforming organization.
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