Deposit Servicing Representative

HawaiiUSA Federal Credit Union • Honolulu, HI

5d • $21 - $23 • Onsite

About The Position

HawaiiUSA FCU is seeking a dedicated Deposit Servicing Representative to join our team. This role involves servicing Share, Draft, Certificate, and IRA accounts post-opening, supporting both internal and external members across multiple channels. The ideal candidate will be adaptable, detail-oriented, and committed to enhancing the efficiency of deposit servicing duties.

Requirements

• High School diploma or GED
• Two to four years of related experience, preferably with an emphasis on financial services operations.
• Professional etiquette and customer service.
• Strong analytical, decision-making, and communication skills.
• Independent, team-oriented, and organized.
• Maintain confidentiality.
• Effective presentation skills.
• Goal-oriented and adaptable.

Nice To Haves

• Business related courses beneficial
• Bachelors degree preferably in Business with an emphasis in Finance, Economics, Marketing, or Accounting.

Responsibilities

• Process checks, drafts, charge backs, and tax levies.
• Handle IRA RMD transactions and support.
• File legal documents for garnishments.
• Manage account maintenance and incoming mail.
• Support trust account openings and check/share adjustments.
• Prepare charge-offs and review branch forms.
• Maintain document imaging and support Deposit Servicing functions.
• Meet daily deadlines and resolve Helpdesk issues.
• Assist with ledger reconciliations and cross-train for back-office tasks.
• Update procedures, generate reports, and process Escheat Accounts.
• Suggest workflow improvements.
• Perform other duties as assigned.

Benefits

• 100% of employees’ single medical, drug, vision, and dental monthly health insurance premiums covered
• Paid volunteer time
• Pay it forward program
• Matching charitable donations up to $250 per year per employee
• Tuition assistance for higher education
• Paid Time Off
• 11 Paid Holidays
• 401(k) and 3% Employer Contribution
• Health insurance
• Vision insurance
• Dental insurance
• 401(k)
• Prescription drug insurance
• Tuition reimbursement
• Life insurance
• Flexible spending account
• Disability insurance
• Opportunities for advancement
• Employee assistance program
• Referral program
• Retirement plan
• Employee discount
• Paid training
• Professional development assistance
• AD&D insurance
• Volunteer time off
• Credit union membership
• Paid orientation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level