Deposit Services Specialist I - Maintenance & Verification

S&T Bank • Columbus, OH

4d • $15 - $22 • Onsite

About The Position

Performs various duties in the Bank's Operations area in support of Retail and other division’s daily business interactions. This role involves performing account and customer maintenance changes, ensuring compliance with regulations, reviewing reports for accuracy, processing documentation, and assisting with branch inquiries and training.

Requirements

• Requires a high school diploma or equivalent basic academic education.
• Requires one year of general experience.

Nice To Haves

• Demonstrates strong interpersonal skills with the ability to work independently, as well as motivated to work as a team player to contribute to the success of the department and in turn, the organization.

Responsibilities

• Performs requested account and customer maintenance changes to all deposit accounts and customer records to include account type changes, and IFMS transfer set-ups.
• Maintains processes to comply with IRS, OH State regulations and PA State regulations, such as escheat and B Notice and C Notice activities.
• Reviews various reports to ensure account accuracy and compliance with IRS, Red Flag and CIP regulations.
• Performs requested account and customer address maintenance changes (i.e. deposit, loan, card base, etc.), in special circumstances, while maintaining compliance with Red Flag and CIP regulations.
• Reviews special accounts (i.e. marketing promotional club products) joining or exiting to maintain discount codes and qualifying membership features.
• Notification of appropriate ancillary areas.
• Performs changes to account level addresses and deposit system coding for returned mail as requested
• Processes deposit account documentation, including signature cards, corporate resolutions, trust agreements, etc. to ensure accuracy and completeness, as well as meeting legal and regulatory guidelines.
• Verifies all new deposit account system coding as well as customer level and account level customer information.
• Updates the deposit system Exception Report and CIP Exception Report for branch notification of deposit account documentation exceptions as well as CIP exceptions.
• Indexes deposit account documentation in Optima including signature cards, resolutions, trust agreements, power of attorney, etc. to ensure accurate keywords are assigned to enable the retrieval of these documents in the future.
• Validates deposit account documentation was imported into Optima and able to be retrieved.
• Validates retirement documentation was imported into Optima and able to be retrieved.
• Assists in handling branch inquiries and resolving exceptions.
• Assists in training branch personnel to handle Deposit Account and CIS issues.
• Trains new department employees as needed on all aspects of specific operations functions.
• Processes Household maintenance requests.
• Assumes other departmental duties to include answering telephones and taking messages.
• Receives, screens, and distributes mail and internal correspondence.
• Maintains a good working relationship with bank employees.
• Demonstrates strong interpersonal skills with the ability to work independently, as well as motivated to work as a team player to contribute to the success of the department and in turn, the organization.
• Performs additional duties as required.

Benefits

• Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
• The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
• S&T Bank believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.
• S&T Bank is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform their job related duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact us at: Phone: [phone] Email: [email protected]

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED