Deposit Operations Specialist - Verification - Owensboro, KY
Independence Bank•Owensboro, KY
•Onsite
About The Position
The Deposit Operations Specialist Maintenance and Verification will provide back-office support and oversight to accounts and transactions. This position will perform routine maintenance and verification on deposit accounts and customer records while adhering to established regulatory and bank polices and procedures.
Requirements
- High School or GED
- Customer service skills
- Oral and written communication skills
- Detail oriented
- Time management skills; ability to meet deadlines
- Ability to multi-task
- Problem solving and judgment skills
- Ability to work independently as well as part of a team
- Ability to maintain confidential information
- Keyboarding (Constantly)
- Speaking (Frequently)
- Hearing (Frequently)
- Near Visual Acuity (Constantly)
Nice To Haves
- Bachelors Degree in business, finance, or related field preferred
- Three (3) years of experience in banking and/or deposit operations preferred
- Sitting (Constantly)
- Standing (Occasionally)
- Walking (Occasionally)
- Pinching/Gripping (Occasionally)
- Far Visual Acuity (Occasionally)
Responsibilities
- Ensures compliance with federal and bank rules and regulations regarding maintenance functions on deposit accounts and customer records
- Reviews daily deposits for errors and omissions
- Processes daily maintenance requests in a timely and accurate manner, including transfer and sweep verifications and setups
- Performs account exception tracking, reviews and clears exceptions
- Reviews reports to confirm accuracy of maintenance and/or input
- Troubleshoots issues, including reviewing, tracing, and resolving errors, and escalates as needed
- Researches and provides assistance to internal and external customers to resolve any questions or issues
- Processes verification of new accounts and provides maintenance to the accounts, including IRAs, CDs, Safe Deposit Boxes, Savings
- Verifies and mails statements, notices, letters, interest checks
- Escalates all issues or concerns regarding verifications
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
