Deposit Operations Specialist

Maspeth Federal Savings & Loan Assn•New York, NY

6d•$39,000 - $43,000

About The Position

Under the direction of the Deposit Operations Director, this role performs all required functions for day-to-day electronic banking operations. This includes originating, processing, and servicing electronic banking applications such as online banking, e-Statements, ACH, remote capture maintenance and servicing, and bill pay support, all in accordance with regulatory compliance guidelines. The specialist will also troubleshoot software conflicts and collaborate with the Deposit Operations team to ensure core applications are well-maintained.

Requirements

Above Average Computer Skills.
Highly motivated and can handle multiple tasks.
Adapts to change.
Be an active TEAM player.
General knowledge of Excel, Windows platform and Microsoft Office suite of applications.
Pleasant Telephone and Communication skills.

Nice To Haves

Knowledge of BSA, AML, Patriot Act, Know Your Customer, Customer Due Diligence, Customer Identification Program, and OFAC requirements.
Strong attention to detail.
Requires the discretion to handle highly confidential and sensitive material.
3-5 years of experience in banking with an emphasis on fraud.

Responsibilities

Process and respond to action items and customer communication generated online, as well as customer email related to e-banking.
Monitor bill pay issues in management console; assist with bill payment disputes.
Process requests for adds, changes, and research related to services offered and/or managed by the e-banking services.
Maintenance with approvals and closed consumer remote deposit capture agreements.
ACH processing with various exception indications (e.g., wrong account number, incorrect application code, incomplete account number).
Research, correct, and mark each item to post or return, as applicable.
Review various reports for the Department.
Use the organization's regulatory compliance identity verification software to assess Bank, Originator, and Individual Customer against Government lists, in accordance with OFAC, for possible suspects. Any uncertainties are sent to the Compliance Department for final approval. Internationals are marked according to instructions from Compliance.
Perform the required duties to report unclaimed property to the Office of Unclaimed Funds.
Other duties as needed.