Deposit Operations Specialist

First Federal Savings Bank•Twin Falls, ID

20h•Hybrid

About The Position

Why work for First Federal Bank? Our company culture is driven by our desire to serve our members and communities, something we have done for over 100 years. Along with doing meaningful work, enjoy perks and benefits that come along with being part of Idaho’s only mutual bank – no stockholders or majority owners, just our account members! Eligible First Federal Bank employees receive paid vacation, sick leave, and holidays; health insurance, dental insurance, and vision insurance; 401(K) retirement; educational assistance; life insurance; and long-term disability insurance. Employees also receive paid community service hours and can participate in our Pay-It-Forward program to give back to the communities we serve. In addition, the First Federal Foundation has provided over $1.4 million to local non-profits since 2003. For a meaningful job and to be part of a community-focused team, as well as much more, apply today at www.bankfirstfed.com/careers .

Requirements

A high school diploma or equivalent.
One year of banking experience.
Basic knowledge of Microsoft Word, Excel, Outlook, and Power Point.

Nice To Haves

Two years of banking experience to include new accounts.
Intermediate knowledge of Microsoft Word, Excel, Outlook, and Power Point.

Responsibilities

Review, verify, and ensure quality control of all new deposit accounts, new customer records, and maintenance completed, to ensure accuracy, receipt of necessary documentation, and regulatory compliance.
Track missing and/or incomplete account or customer record items.
Review legal documentation to assist branch staff with understanding information presented.
Review and ensure quality control of teller transactions and supporting documentation.
Provide timely and thorough support to branch staff seeking assistance via phone, email, and Microsoft Teams to include system navigation for conducting transactions, creating customer records, maintenance, and account set up.
Perform general clerical duties and complete other department tasks, as assigned.
Make recommendations as needed to improve efficiencies & productivity.
Continually develop and maintain a working knowledge of internal policies and procedures.
Perform all job duties and maintains compliance with all banking acts, laws, and regulation as applicable to your position.
Work on special projects requested by Deposit Operations Manager.
Cross train with Deposit Operations staff to back up as needed.