Deposit Operations Specialist

Banc of California • Brea, CA

1d

About The Position

The Deposit Operations Specialist provides support across multiple Deposit Operations functions. The role performs operational support tasks, including reviewing reports, preparing correspondence, and participating in department projects. It helps ensure internal controls, policies, procedures, and mechanisms comply with industry practices, regulatory guidelines, and management direction. All duties must be performed in accordance with company policies and applicable U.S. state and federal laws and regulations.

The position handles clerical requests, keeps current on relevant BAI compliance certifications and regulations, supports deadlines, assists other teams during periods of increased volume or on special projects, and helps update and create job aids and procedures. Responsibilities vary by location and may include deposit processing, disputes, account maintenance, reconciliations, account servicing, transaction processing, and reporting.

Requirements

• At least 3 years of experience in bank operations; exposure to multiple deposit functions is preferred.
• Strong understanding of banking systems, transaction processing, and compliance protocols.
• High school diploma or equivalent required.
• Knowledge of and adherence to EEO policy, with respect and sensitivity toward cultural differences and support for a workplace free from harassment.

Nice To Haves

• Exposure to multiple deposit functions.

Responsibilities

• Respond to emails, phone calls, and workflow requests submitted through the electronic ticketing system, while maintaining department service-level agreements.
• Stay current on BAI compliance certifications and regulations relevant to assigned functions, including Regulation CC and Regulation E.
• Support tasks to ensure deadlines are met and assist other areas during increased volumes or on special projects.
• Help update and create job aids and procedures.
• At the Santa Ana location, process deposits for HOA clients, ensuring checks are negotiable, match the payee, and are processed timely.
• At the Santa Ana location, investigate and process Zelle and debit card disputes in accordance with Regulation E.
• At the Santa Ana location, perform account maintenance, including interest adjustment calculations and posting, document research, negative balance monitoring, operating loss monitoring, and Regulation CC callbacks.
• At the Santa Ana location, balance the Loomis Cash Vault and make manual adjustments or entries as needed.
• At the Carlsbad location, perform daily and monthly reconciliations for assigned general ledger accounts and balance branch and related suspense accounts.
• At the Carlsbad location, support end-of-day processing and reporting.
• At the Carlsbad location, perform dormant activation, adjustment, decedent, verification of deposit, exception, IOLTA, and teller correction processing.
• At the Brea location, monitor and process transactions related to retirement accounts and open and maintain brokered CD accounts.
• At the Brea location, process wires related to the disposition of Deposit Account Control Agreements (DACA).
• At the Brea location, monitor and process transactions related to escrow retention accounts.
• At the Brea location, perform callback procedures and daily reviews of various reports, and assist management with escheatment processing.
• Treat people respectfully, keep commitments, work ethically and with integrity, accept responsibility, and uphold organizational values.
• Follow company policies and procedures, complete tasks correctly and on time, and support company goals and values.
• Perform work safely, report potentially unsafe conditions, and comply with applicable occupational safety and health standards and rules.
• Perform other duties and projects as assigned.

Benefits

• 401(k) plan with company match and immediate vesting.
• Medical, dental, vision, AD&D, supplemental life, and long-term disability insurance options.
• Pre-tax Health Savings Account with employer contributions and pre-tax Flexible Spending Account.
• Adoption, surrogacy, and fertility assistance.
• Paid parental leave and family support solutions, including family care options.
• Paid vacation days, holidays, and volunteer time off for eligible team members.
• Tuition reimbursement.
• Annual mentorship program, leadership development resources, and access to LinkedIn Learning.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED