Deposit Operations Specialist I - Payment Focus

Opportunity Bank of Montana•Helena, MT

About The Position

Assist with a wide variety of customer service, data processing, verification, error resolution, balancing, system administration, and configuration functions that support bank operations. The role supports Deposit Operations with a Payment Focus, including the Electronic Funds Transfer program, debit card and ACH disputes, debit card fraud detection, ACH transactions, wire processing, real-time payments, and settlement and reconciliations. The specialist processes daily tasks, reports, and reconciliations within set deadlines; balances and reconciles assigned bank accounts and general ledgers; and performs customer-account tasks such as posting adjustments and corrections. The position also assists with computer functions, including copying, moving, or adjusting files between systems and computers and maintaining electronic documentation, and provides bank-wide branch and customer support. Opportunity Bank of Montana is an equal opportunity employer. The bank provides equal employment opportunity and promotes cooperation toward hiring and promoting qualified personnel without regard to legally protected status.

Responsibilities

  • Support bank operations through customer service, data processing, verification, error resolution, balancing, system administration, and configuration.
  • Assist with Deposit Operations payment functions, including the Electronic Funds Transfer program, debit card and ACH disputes, debit card fraud detection, ACH transactions, wire processing, real-time payments, and settlement and reconciliations.
  • Process daily tasks, reports, and reconciliations within established deadlines.
  • Balance and reconcile assigned bank accounts and general ledgers.
  • Perform customer-account tasks, including posting adjustments and corrections.
  • Assist with computer functions such as copying, moving, or adjusting files between systems and computers, and maintain electronic documentation.
  • Provide bank-wide branch and customer support.
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