Deposit Operations Clerk

Hoyne•Palos Heights, IL

4d•$45,000 - $55,000•Onsite

About The Position

Perform a variety of routine accounting and clerical duties in accordance with established policies and procedures. Reconcile accounts to ensure the general ledger balances and maintain background information on deposit accounts. Answer incoming calls and respond to or transfer calls to appropriate staff. Provide assistance to Bank Deposit Customers and process related transactions.

Requirements

Verbal and written communication skills
Mathematical proficiency and basic accounting principles
Attention to detail
Strong problem solving and decision-making ability
Data entry skills including Microsoft, Fiserv Cleartouch, Director and Scanners
Knowledge of deposit account products and procedures, accounts payable processes and electronic payment systems
High school diploma or GED required.
Two to three years of experience in accounting, cash handling, checking returns/adjustment and customer service or equivalent combination of education and experience.

Nice To Haves

Associate degree or technical certificate in accounting, finance or related field preferred.
Experience with Fiserv and Cleartouch a plus.
Previous banking is beneficial.

Responsibilities

Print and review daily system reports.
Balance general ledger for all branch locations; prepare analysis of various general ledger accounts and maintain related documentation.
Reconcile Hoyne accounts daily.
Process accounts payable invoices.
Prepare and process expense and dividend checks.
Order office supplies for the main office and branch locations and track items purchased.
Assist customers with savings, checking, electronic items.
Support for Online Banking, including Debit Card Ordering, CheckFree Bill Pay, Zelle and Mobile Deposit Banking.
Provide account maintenance including change of address, dormant accounts and CIP updates.
Process in clearing items for payment, and communicating with customers, also process deposited returned checks and update corresponding excel files.
Process ACH exception items, return ACH items as needed and correspond with customers.
Reconcile prior days ACH transactions.
Reconcile official bank checks daily and update corresponding excel files.
Reconcile ATM and Zelle transactions, scanning and filing signature cards.
Post journals and perform clerical duties.
Reconcile Federal Reserve Bank and maintain High dollar and Fed Cash excel files.
Set up and verify incoming and outgoing wire transfers via Payments Exchange and update excel files.
Contact customers regarding returned mail items.
Perform other related duties as assigned.