Deposit Operations Clerk I

FIRSTBANK SOUTHWEST • Amarillo, TX

3d • Onsite

About The Position

Responsible for completing administrative and clerical functions for the operations/back-office department of the bank.

Requirements

• High School Diploma/GED
• 1 years’ experience in a clerical field
• General computer skills
• Microsoft Office, specifically Word and Excel
• Works well independently
• Treats all customers and fellow employees with respect
• Exceeds customer expectations
• Meets customer needs
• Maintain confidentiality of all bank records
• Conducts interactions with honest, ethical, and strong moral principles
• Performs at the highest level
• Takes responsibility for actions
• Does what is expected
• Leads by example and takes initiative
• Works as a team
• Efficiently shares information in a collaborating and proactive manner
• Pays attention to detail
• Solves problems
• Makes sound decisions
• Manages time effectively
• Prioritizes effectively
• Performs multiple tasks simultaneously
• Shows up for work and is on time
• Complies with all laws and regulations
• Completes all required training
• Adheres to Bank Values

Responsibilities

• Reconciles cash items to ensure accurate account balance.
• Processes and corrects cash letters to maintain transaction accuracy.
• Reviews and releases stop payment requests in accordance with bank policies.
• Processes Written Statements of Unauthorized Debits (WSUDs) and ACH returns.
• Reviews and applies Regulation CC hold to ensure compliance with funds availability requirements.
• Prepares and documents large item notes for review and exception handling.
• Processes and researches returned mail, updating customer records as needed.
• Provides back up to other Deposit Operations Specialists.
• Maintains detailed records on all work responsibilities.
• Maintains the confidentiality of the Bank’s customers.
• Remains current on and adheres to all regulatory requirements and training.
• Adheres to all deposit related policies and procedures, including periodic updates and maintenance of individual procedures.
• Other duties as assigned.

Benefits

• Medical insurance
• Rx insurance
• Dental insurance
• Vision insurance
• HSA
• FSA
• Limited FSA
• Employer paid Life Insurance
• Voluntary Life Insurance
• AD&D
• Short-Term Disability
• Long-Term Disability
• Accident voluntary plans
• Hospital Indemnity voluntary plans
• Critical Illness voluntary plans
• Identify Theft Protection
• 401k with employer match
• Vacation pay
• Sick Leave pay
• Holiday pay
• Tuition Reimbursement
• Gym membership discounts
• Annual payrate increases
• Incentive based bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED