Deposit Operations Representative

Northrim Bank•Anchorage, AK

1d•Onsite

About The Position

At Northrim Bank, our vision is to be Alaska’s premier bank and employer of choice. We are looking for professional and knowledgeable employees who take pride in their work. We believe in providing value for our customers and communities. BEHIND-THE-SCENES BANKING. FRONTLINE IMPACT. Are you the person who loves solving puzzles, catching the little details, and making sure everything adds up? Do you enjoy being the go-to problem solver when a banking process needs a little extra attention? If so, we want you on our team! As a Deposit Operations Representative, you’ll be an essential part of the engine that keeps our bank running smoothly. While our customers may not always see everything you do, our branches and departments definitely will! You’ll provide critical operational support, solve complex account issues, keep records accurate, and help ensure our deposit operations are efficient, compliant, and audit-ready. In other words: you make the banking magic happen behind the scenes.

Requirements

A high school diploma or equivalent.
At least one year of direct banking back-office operations experience OR two years of general banking experience.
A solid understanding of federal banking regulations and legal documentation.
Moderate knowledge of ACH operating rules.
Strong verbal and written communication skills.
Excellent problem-solving and analytical abilities.
A strong understanding of debits, credits, account balancing, and moderately complex mathematical calculations.
The ability to calculate interest accruals and independently resolve balancing issues.
The ability to prioritize multiple tasks and meet deadlines without losing sight of the details.
Intermediate knowledge of Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
A commitment to compliance and knowing when an issue needs to be escalated.

Nice To Haves

Related education or military experience may be considered in place of some education or work experience.

Responsibilities

Be a banking detective by researching account questions, resolving discrepancies, and digging into complex issues.
Handle important legal requests including levies, subpoenas, stop payment verifications, and other documentation.
Make sure everything balances by working with Department and Teller GL accounts and resolving out-of-balance conditions.
Process mail-in deposits and payments while ensuring accuracy and timeliness.
Keep account records in tip-top shape through daily core maintenance and account updates.
Keep documents organized and accessible by digitizing, indexing, and quality-checking imaged documents.
Be the quality-control guru by reviewing daily exception reports in Image Centre.
Support our deposit products and help keep them running smoothly.
Help keep us audit-ready by supporting compliance efforts, certifications, procedures, and documentation.
Spot opportunities to improve processes and recommend ways to make our work smarter and more efficient.
Be a trusted resource for branch and department employees when deposit operations questions or challenges arise.
Support compliance efforts, certifications, procedures, and documentation.
Jump in and help wherever you're needed.