Deposit Operations Specialist

First Capital Bank•Summerville, SC

2d•Onsite

About The Position

First Capital Bank's mission is to provide profitable, competitive, and responsive community banking services, which exceed the expectations of our customers, stockholders, and employees. Our rapid growth and commitment to upholding a people-first company culture, has created an ambitious, supportive, and fun atmosphere with extensive opportunities for advancement. This position is in-person, no remote or hybrid eligibility.

Requirements

High School Diploma or GED.
Minimum of 1 year of experience in a deposit operations role.
Hands-on experience utilizing Fiserv Premier applications is strongly preferred.
Demonstrated critical thinking and time management skills with the ability to prioritize tasks in a fast-paced environment.
High level of integrity and discretion when handling confidential customer and financial information.
Ability to independently follow procedures, identify potential fraud, and take appropriate preventative action.
Effective and professional communication skills with customers and colleagues.
Flexibility and willingness to support multiple functions while contributing to a positive, team-oriented work environment.

Nice To Haves

Hands-on experience utilizing Fiserv Premier applications is strongly preferred

Responsibilities

Evaluate mobile, remote deposit, and check transactions to ensure accuracy, proper endorsement, and fraud prevention.
Input and verify incoming and outgoing wire transfers in accordance with established procedures and security controls.
Assist with card-related inquiries including supporting debit card servicing, maintenance, issue resolution, and fraud/dispute review.
Troubleshoot online banking issues such as login access, system errors, and functionality concerns, escalating technical issues as needed.
Review daily reports to identify discrepancies, documentation errors, or suspicious activity.
Provide timely, professional support by researching issues, resolving inquiries, and collaborating with internal departments through phone and email communication.
Perform other duties as assigned by leadership to support team and organizational needs.

Benefits

2 weeks of sick time
Vacation time starts at 2 weeks and increases with tenure
6 paid holidays guaranteed annually + up to 5 additional paid holidays (when they fall Sun-Fri)
5% match on retirement contributions
Employer contribution to medical and dental insurance
3 medical plans to choose from, including a high deductible option
No cost for employee-only basic vision insurance
Employer-paid life and disability insurance
Optional employee-paid critical illness, accident, hospital indemnity, term life and long-term care /permanent life insurance
Medical and Dependent Care FSA
Pet discount plan