Deposit Operations Administrator-Data Integrity Specialist

Countybank•Greenwood, SC

About The Position

Countybank is seeking a self-motivated, detail-oriented Deposit Operations Administrator to handle compliance-related functions and multiple day-to-day operational tasks in Deposit Operations. The role involves work with regulatory, monetary, and potential reputational risk, and tasks must be completed promptly in accordance with bank policies and procedures. Confidentiality and commitment to the bank’s corporate culture are essential. The position reports to the Bank Operations Manager. The administrator ensures consumer and commercial deposit accounts—including specialized accounts—are properly established and maintained. The role supports compliance functions, monitors account activity, prepares reports, provides telephone support to internal customers, and serves as a subject matter resource for the department and other bank divisions. It also includes cross-training in Customer Care and Digital Delivery functions and managing bank supplies and stationery. This is a full-time position in a smoke- and drug-free workplace. Compensation is commensurate with experience, education, and expertise.

Requirements

Bachelor's degree or 3–5 years of banking experience, specifically in Deposit Operations, is preferred.
Strong working comprehension of Deposit Operations activities and banking compliance.
Ability to work independently with little to no supervisory oversight.
Excellent communication and time-management skills, and the ability to initiate and embrace change.
Ability to work in a fast-paced environment while maintaining a professional demeanor.
Consistent, thoughtful, and informed decision-making, including the ability to consider alternate conclusions and actions.
Strong customer service and call center skills.
General mathematical, analytical, and organizational skills, with strong attention to detail and the ability to produce immediate and accurate results.
Project-oriented approach.
Strong computer skills.
Team player with a positive “Can Do” attitude.
Confidentiality and commitment to the bank's corporate culture.

Responsibilities

Ensure consumer and commercial deposit accounts are set up and maintained properly, including specialized accounts such as SCUTMA, Representative Payee, Power of Attorney, Guardianship, IOLTA, and commercial cash management accounts.
Perform maintenance to existing customers and accounts, ensuring changes are properly authorized and documented.
Maintain an inbox of incoming maintenance requests and ensure requests are handled in a timely manner.
Monitor account activity and ensure accounts are set up according to customer expectations and internal guidelines.
Support critical compliance functions, including BSA, Reg D, Reg DD, and Reg Q.
Develop and create reports as needed within the department.
Cross-train in critical Customer Care functions, including Digital Delivery, and serve as a backup.
Provide superior customer service by telephone to internal customers.
Recognize and escalate issues that could affect customers or regulatory compliance to the appropriate department manager.
Serve as a subject matter expert and resource for the department and other bank divisions.
Stay informed about industry changes that may improve job function and performance.
Maintain knowledge of the Bank's products and services and demonstrate courtesy and efficiency.
Manage the ordering, storage, and distribution of bank supplies and stationery.
Perform other duties as assigned by the supervisor.