Deposit Initiative Manager

Truist Bank•Raleigh, NC

1d•Onsite

About The Position

This role is an in-office position requiring working in the office five days per week in one of the listed locations. The Deposit Initiative Manager leads end-to-end delivery of strategic deposit and debit initiatives across Consumer & Small Business Banking (CSBB), ensuring alignment to growth, modernization, and client experience objectives while driving execution across product, technology, operations, and risk. This role provides support to strengthen the operating model across a single business line spanning 10M accounts, $160B balance, and 50+ deposit products. The manager will leverage a working knowledge of multiple banking systems to lead projects including the analysis of the issue, develop short and long-term plans, and consult on policies, processes, and practices for the resolution of issues for personal and small business deposit and debit card products, including supporting and managing regulatory and legislative projects on an ongoing basis.

Requirements

College degree or equivalent education, training and work-related experience
Ten years of financial services work related experience
Demonstrated proficiency in basic computer applications such as Microsoft Office software products
Experience with organizing and prioritizing multiple tasks and projects
Maintains sensitive and confidential information
Ability to collect, analyze, and interpret data and information to provide recommendations with limited oversight
Ability to communicate in a clear, concise, and logical manner at the level necessary to satisfactorily perform the position responsibilities

Nice To Haves

Advanced knowledge of banking operations, policies and procedure
Perform with a high degree of authority and autonomy in securing understanding and cooperation with internal and/or external contacts
Knowledge of MS Visio and MS Project

Responsibilities

Support the overall end to end consumer and small business deposit and debit card integration activities ensuring a successful integration including but not limited to product definitions and product mapping, client communications, teammate training, and updates to documents and procedures.
Manage the mitigation/resolution of potential business risks associated with consumer and small business deposit products or processes by working with internal teams on root cause analysis; identify short-term and long-term action items for resolution and remediation of the issue.
Manage complex projects and initiatives such as new products, product enhancements, risk, regulatory or client remediation projects for consumer and small business deposits & debit card.
Utilize understanding of the business line's operations, products/services, systems, and the associated risks/controls and provide consultation, advice, and support to others for consumer deposit products that support the overall business objectives.
Working knowledge of multiple banking systems, channel platforms, and their interfaces to deposits.
Ability to work collaboratively with cross functional leaders to drive effective outcomes for clients, teammates, and shareholders.