Initiative - Account Manager, Programmatic

Omnicom MediaToronto, ON
CA$70,000 - CA$80,000Hybrid

About The Position

The Account Manager, Programmatic is responsible for campaign setup, tagging, and optimization, with the goal of improving the quality and performance of our campaigns. This role involves working with various Demand Side Platforms (DSPs) and ensuring the effective implementation and management of digital advertising campaigns.

Requirements

  • Professional or Educational background in Marketing or Advertising would give leverage to this application.
  • 5-6 years' experience in programmatic, digital display, search, trafficking, ad operations or site analytics optimization.
  • Experience optimizing campaigns (e.g. display campaigns, SEM, trafficking, etc.)
  • Familiarity with ad serving and campaign management tools would give leverage to this application. (e.g. DoubleClick, Google Analytics, Google Ad Sense, etc.)
  • Basic understanding of tagging for analytics
  • Fundamental knowledge of online media metrics and analysis
  • Learning agility, with a passion for continuous development.
  • Excellent communication skills (both written and verbal).
  • Highly developed organizational skills with attention to detail accuracy.
  • Excellent ability to manage and prioritize time effectively.
  • Ability to work collaboratively as well as independently.
  • Proactive approach to problem solving, assisting the team, self-development, etc.
  • Ability to develop and foster relationships with media partners.
  • Proficient in Microsoft Office Suite (Word, Excel and PowerPoint).
  • Demonstrated ability using Excel, with knowledge of pivot tables, basic formulas and visualizations.

Responsibilities

  • Ensure effective set up of advertisers, line items (tactics) in various Demand Side Platforms (DSPs) including DoubleClick Bid Manager, TURN, The Trade Desk, Adobe, etc.
  • Ensure creative in display, video, mobile, rich media, etc., is uploaded and assigned.
  • Ensure campaign set up checklist for is adhered to and provide final sign-off/approval of campaign set up QA.
  • Implement applicable Brand Safety measures to a campaign (e.g. MOAT, IAS, OpenSlate, Nielsen DAR, etc.)
  • Generate DSP conversion and remarketing pixels.
  • Generate campaign performance, delivery and site level reports from DSPs.
  • Review and flag any potential challenges (e.g. low viewability placements, non-brand safe sites, etc.) or opportunities (e.g. high performing placements with low eCPMs) and create site lists based on reports.
  • Implement and troubleshoot DSP pixels within tag manager.
  • Resolve errors in a timely manner (e.g. adjust naming conventions/flight dates so they match the data in the DSP).
  • Troubleshoot tagging issues for clients (e.g. tracking/conversion pixels, 3rd party verification, creative, etc.).
  • Escalate issues to senior operations lead(s) in a timely manner.
  • Build/set up campaign reports within reporting dashboard, and draw meaningful insights that correlate to industry benchmarks and brand KPIs.
  • Support the utilization of data management platforms (e.g. Audience Segmentation strategy)
  • Recommend testing alternative platforms or media partners for specific campaign KPIs.
  • Document product feedback sheets when shifting campaigns to new platforms.
  • Train new team members (e.g. Coordinator and Associate) on platforms and processes.
  • Proactively present strategic brand solutions to client teams.
  • First point of escalation on campaign or platform issues (pacing/performance).

Benefits

  • Generous paid time off with a minimum of 37 paid days off including vacation and monthly wellness days.
  • Four-day long weekends
  • Half-day summer Fridays
  • Meeting-free Friday afternoons year-round.
  • A flexible hybrid work model that works for you.
  • A focus on personal development with formal training opportunities, including mental health training and inclusion education for everyone.
  • A chance to be part of and grow within a global network of agencies.
  • The opportunity to contribute to our company culture by joining one of our many community-based employee groups, such as Black Employee Network, Girls on Fire, Hispanic or Latinx Alliance, Neuro Network, Pan-Asian Network, and Rainbow Lounge.
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