Deployment Technician

EOS•New York, NY
•$21 - $23•Onsite

About The Position

The ITL Deployment Technician supports daily IT logistics and deployment operations. The role handles IT equipment, maintains accurate inventory records, supports provisioning and deployment activities, and fulfills client requests on time. It requires attention to detail, professionalism, adaptability, and the ability to work in a fast-paced operational environment while providing strong customer service. Daily on-site presence in Manhattan, NY is required.

Requirements

  • Proficiency in Microsoft Office or Google Workspace.
  • Strong attention to detail and organizational skills.
  • Effective time management in a fast-paced environment.
  • Strong verbal and written communication skills.
  • Team-oriented and collaborative approach.
  • Professional, customer-focused approach.
  • Ability to lift and move up to 50 lbs.

Nice To Haves

  • Experience in logistics, warehousing, or manufacturing.
  • Familiarity with inventory management systems.
  • Experience with a pallet jack or forklift; training is available.

Responsibilities

  • Deploy desktops, laptops, monitors, mobile devices, desk phones, and related IT equipment.
  • Provide desk-side support and basic troubleshooting where appropriate.
  • Safely handle and dispose of retired or damaged equipment.
  • Manage inventory levels within the deployment and logistics scope.
  • Maintain accurate asset traceability using inventory and data-entry systems.
  • Receive and process inbound hardware shipments.
  • Perform inventory cycle counts as directed by leadership.
  • Restock IT cabinets, lockers, and vending machines.
  • Support e-waste processing and donation requests.
  • Collect IT equipment from employees during upgrades, offboarding, and device refreshes.
  • Regularly monitor and maintain ticket queues, task queues, and service requests.
  • Coordinate device and equipment deliveries to meet operational deadlines.
  • Complete deliveries ahead of orientation or project deadlines.
  • Assist with desk moves, workstation setups, and office support activities.
  • Partner with inventory and logistics teams across multiple sites and regions.
  • Maintain clean, organized, and audit-ready work areas.
  • Support operational improvement initiatives and additional projects as assigned by management.

Benefits

  • Opportunities for growth, cross-training, and career development.
  • Complimentary breakfast and/or lunch options, subject to site availability.
  • Snacks and beverages available onsite, subject to site availability.
  • Employee discounts through partner programs.
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