Deployment Team Lead

Unilever•Hoboken, NJ
•Onsite

About The Position

The Deployment Team Lead leads reliable deployment of inventory across the logistics network, ensuring products are available where and when customers need them. The role coordinates deployment planning and execution, stock allocation, exception resolution, and cross-functional follow-up across Planning, Customer Operations, Warehousing, Transportation, Manufacturing, and Logistics Finance. It serves as an operational lead for deployment performance, balancing service, cost, inventory, and customer priorities while developing team capability and driving continuous improvement.

Requirements

  • Experience in supply chain, logistics, deployment planning, customer operations, inventory management, replenishment, or a related operational role.
  • Strong understanding of deployment planning, customer service, transportation, warehousing, and supply chain execution.
  • Strong analytical skills, including the ability to interpret data, identify root causes, develop insights, and recommend action.
  • Strong communication, collaboration, and stakeholder management skills across internal teams and external partners.
  • Ability to manage priorities, deadlines, escalations, and exceptions in a fast-paced operating environment.
  • Experience leading, coaching, training, or coordinating others in an operational setting.
  • Proficiency with Microsoft Office, especially Excel, and ability to learn and use supply chain systems.

Nice To Haves

  • Bachelor’s degree or equivalent experience in Supply Chain, Logistics, Operations, Business, or a related field.
  • Experience with SAP, transportation management, warehouse management, planning tools, Power BI, or related supply chain systems.
  • Experience in FMCG, consumer products, food, retail, logistics, manufacturing, or third-party logistics environments.
  • Continuous improvement, structured problem-solving, or process improvement experience.

Responsibilities

  • Lead day-to-day deployment execution and operational discipline across the Customer Operations Logistics network.
  • Lead deployment execution to support product availability, inventory flow, customer service targets, and cost-effective logistics performance.
  • Coordinate deployment planning, including stock allocation, deployment exceptions, inventory positioning, invalid shipments and receipts, and service risk mitigation.
  • Serve as a key point of contact across Planning, Customer Operations, Warehousing, Transportation, Manufacturing, Capabilities, and Logistics Finance to resolve deployment-related issues.
  • Monitor deployment plans, order constraints, stock risks, service impacts, and escalation items to ensure timely corrective action.
  • Develop and distribute analysis, reporting, KPIs, and insights to improve deployment execution, service performance, inventory flow, and cost outcomes.
  • Lead root cause analysis and structured problem solving to address recurring stock, service, and execution issues.
  • Support holiday scheduling, batch job analysis, and other time-sensitive deployment activities that affect service continuity.
  • Coach, develop, and support Deployment Specialists or analysts to strengthen team capability, ways of working, and operational consistency.
  • Drive continuous improvement opportunities that simplify work, improve reliability, and strengthen cross-functional execution.
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