Deployment Strategist

Swayable•San Francisco, NY
•Hybrid

About The Position

Swayable is seeking a Deployment Strategist to help enterprise clients turn research into stronger messaging, creative, and marketing decisions. The strategist serves as an advisor to leading brands and agencies, develops pre-testing programs, guides client adoption, and partners with sales to support renewals and expansion. The role is part of the Client & Research Success team, which manages client relationships and connects client needs with product development. The team emphasizes collaboration, regular feedback, shared goals, and hands-on professional growth. Swayable is an AI and automated data science platform that measures public opinion and the impact of messages and advertising content. It is a 50-person company founded in 2018 and backed by technology and social impact investors, including Y Combinator. Its clients include consumer-facing brands, technology companies, academic researchers, and civic advocacy campaigns. The client success team is based in Williamsburg, Brooklyn, and San Francisco, and works in-office three days a week.

Requirements

  • At least 2 years of client-facing experience in research, consumer insights, brand strategy, consulting, account management, or a related field.
  • Understanding of how brand, marketing, and insights teams work, and ability to connect research to their goals and decisions.
  • Consultative approach, including asking thoughtful questions, solving problems, and translating complex information into clear, actionable recommendations.
  • Strong analytical and quantitative reasoning skills, with experience using Excel to interpret and synthesize data.
  • Familiarity with research methods and statistics, or demonstrated ability to learn them, and ability to explain findings to nontechnical audiences.
  • Strong project management skills and attention to detail, with ability to independently manage multiple client priorities and deliverables.
  • Clear, confident communication and presentation skills, with experience contributing to client pitches or strategic presentations.
  • Collaborative mindset and comfort learning quickly in a fast-paced startup environment.
  • College degree or higher.

Nice To Haves

  • Python experience.
  • A degree or background in STEM, communications, statistics, business, or public policy.

Responsibilities

  • Own relationships with a portfolio of enterprise clients, building trust with brand, marketing, and insights teams through strategic guidance and regular engagement.
  • Develop strategic pre-testing programs that connect Swayable’s capabilities to each client’s business goals, creative process, and key marketing decisions.
  • Guide clients through research design, test execution, and results interpretation, turning findings into clear recommendations for stronger messaging and creative.
  • Help clients get more value from Swayable by identifying new use cases, recommending relevant capabilities, and translating client needs into actionable product feedback.
  • Partner with sales on pitches, bringing brand and research expertise to show how Swayable can address prospective clients’ specific challenges.
  • Drive adoption and ongoing usage by making Swayable a core part of clients’ decision-making processes and demonstrating the impact of their testing programs.
  • Collaborate with sales on renewals and expansion, identifying growth opportunities and building a case for continued investment across the client portfolio.

Benefits

  • 100% medical, dental, and vision plans.
  • Generous paid time off.
  • Equity options.
  • 401(k).
  • Flexible spending account (FSA).
  • Ongoing professional development stipend.
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