Deployment Infrastructure Engineer

Rigetti Computing•Fremont, CA

29d•$180,000 - $230,000

About The Position

Rigetti is hiring a Deployment Infrastructure Engineer to own deployment of its quantum systems at research institutions and partner sites worldwide, as well as on its cloud platform. The role is the primary technical point of contact for deployments from site requirements through installation, validation, and handoff, working with Engineering Operations, Quantum Engineers, and other customer-facing teams. The engineer will support infrastructure and IT responsibilities and may take on additional core infrastructure and IT responsibilities over time. This is both a build and operations role. The engineer will turn lessons from completed deployments into repeatable, documented processes and attend critical installations. Responsibilities include DevOps and infrastructure work involving CI/CD, AWS, and on-premises servers; customer and partner coordination; improving deployment processes and existing infrastructure; and participating in an on-call rotation during installations. International travel and extended site visits are expected for installations and onboarding.

Requirements

Bachelor's degree in Computer Science or Computer Engineering, or equivalent experience.
At least 5 years of relevant industry experience in DevOps, cloud, site reliability engineering, field or deployment engineering, or HPC/research computing operations.
Hands-on experience with Kubernetes and scaling tools such as Karpenter or EKS.
3–5 years of experience with AWS or similar cloud providers.
3–5 years of experience with Linux systems for server use.
1–2 years of experience with Terraform or similar infrastructure-as-code tools.
1–2 years of experience with observability tools such as Grafana Cloud, Prometheus, or Sentry.
Significant experience debugging production environments and supporting incident resolution.
Experience with on-call support for production-level applications, deployments, or devices.
Hands-on experience deploying to production environments and using modern deployment strategies, including deployments in physical customer, lab, or field environments.
Experience working directly with customers or external partners in a technical role.
Willingness to travel internationally for installations and onboarding, including extended site visits.

Nice To Haves

CCNA, CompTIA Network+, AWS certification, or equivalent practical experience.
Experience with load balancers, firewalls, VPNs, wireless networks, and network monitoring tools.
Experience building or maintaining CI/CD pipelines end-to-end.
Experience in a data center, lab, manufacturing, semiconductor, research, or cleanroom environment.
Bare-metal provisioning experience with Windows and Linux devices.
Experience installing or supporting scientific instruments, HPC systems, or semiconductor equipment at customer sites.
Experience managing control or embedded hardware alongside its software.
Background in quantum, physics, or other deep-tech environments.
Experience with site reliability and observability.
Experience with automation and application development.

Responsibilities

Own deployment of Rigetti quantum systems on on-premises and cloud platforms, including installation and commissioning at customer and partner locations.
Develop, optimize, and deploy infrastructure for Rigetti quantum systems, and support and validate deployments.
Serve as the primary technical point of contact for customers during deployments; capture site requirements, identify hidden assumptions, and drive issues to resolution across Rigetti teams.
Work with Quantum Engineers and Engineering Operations to test, validate, and measure deployed quantum systems, including control systems that run alongside each fridge.
Recommend and implement improvements to cloud and on-premises infrastructure and the deployment process.
Lead retrospectives on completed deployments and incorporate lessons into standard processes.
Provide site-reliability support and lead root-cause analysis for incidents during and after deployments.
Partner with Engineering Operations to improve observability and reliability across Rigetti systems.
Partner with internal software engineering to develop, maintain, and improve deployment testing practices.
Build and maintain test and staging environments that mirror customer deployments.
Document deployment, site-reliability, and testing procedures to establish clear workflows across teams.
Contribute to improvements in Rigetti's core infrastructure and IT systems.
Handle role-based access control and access-control requests.
Help define customer deployment scope, support models, and escalation paths.