About The Position

The Department of Technology, Management and Budget supports state agencies through services including building management and maintenance, information technology, procurement, financial management, space planning, construction management, fleet operations, and retirement-system oversight. This position performs technical assignments in support of Kalamazoo Psychiatric Hospital within the Building Operations Division. As a departmental data technician, the employee provides technical administration and support for the Computerized Maintenance Management System (CMMS) and Microsoft Access, and serves as the site’s primary contact for CMMS operations, including work request management, user training, and technical issue resolution. The position produces requested reports, monitors and evaluates CMMS performance to identify operational strengths and deficiencies, and maintains records in compliance with State of Michigan, DTMB, KPH, and Joint Commission standards. It supports the Facilities Supervisor and Building Trades Supervisors in meeting program requirements and coordinates day-to-day work-area operations as directed. The employee provides courteous, respectful, detail-oriented customer service and information to staff and internal and external customers.

Requirements

  • Education typically acquired through completion of high school.
  • Departmental Technician 7: One year of experience performing administrative support activities equivalent to the 7-level in state service. Two years of college (60 semester or 90 term credits) may substitute for this experience.
  • Departmental Technician 8: One year of experience performing administrative support activities equivalent to the 8-level in state service, or one year of experience as a technician or paraprofessional equivalent to the entry level in state service. A bachelor’s degree may substitute for this experience.
  • Departmental Technician E9: One year of experience supervising administrative support activities equivalent to the 9-level in state service, or one year of experience performing administrative support activities equivalent to the 9-level in state service, or two years of experience as a technician or paraprofessional, including one year equivalent to the intermediate level in state service. A bachelor’s degree and one year of job-related experience may substitute for this experience.
  • Applicants must attach a cover letter, resume, and official transcript if applicable. Unofficial transcripts and degree certificates are not accepted; transcripts must meet the stated official-transcript criteria and be attached in an accepted file format.
  • New employees must provide proof of eligibility to work in the United States within three business days of beginning employment.

Responsibilities

  • Administer and provide technical support for the CMMS and Microsoft Access.
  • Serve as the site’s primary point of contact for CMMS operations, including work request management, user training, and technical issue resolution.
  • Produce requested reports.
  • Monitor and evaluate CMMS program performance to identify operational strengths and deficiencies.
  • Maintain required records in compliance with State of Michigan, DTMB, Kalamazoo Psychiatric Hospital, and Joint Commission standards.
  • Support the Facilities Supervisor and Building Trades Supervisors in meeting departmental program requirements.
  • Coordinate day-to-day operational activities in the work area as directed.
  • Provide courteous, respectful, detail-oriented customer service and information to staff and internal and external customers.
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