Departmental Analyst 9-P11

State of Michigan•Lansing, MI

2d•Hybrid

About The Position

The Department of Insurance and Financial Services (DIFS) is seeking an individual to work in public service as a Department Analyst in the Office of Insurance Licensing, Investigations, and Audits. This position is an opportunity to build a lifelong career doing work that truly matters - helping to protect consumers and maintain public confidence in Michigan’s insurance and financial services industries. This position serves as an analyst responsible for ensuring compliance with the Michigan Pre-Licensing (PE) and Continuing Education (CE) Program within the Insurance Licensing Section. The role includes overseeing the activities of Education Providers (PE and CE) and guiding the education-related functions of the third-party vendor contracted to develop and administer licensure examinations. The third-party vendor reviews and approves education provider, instructor, and course applications and conducts education program audits based on Department guidelines, while this position provides training, oversight, and direction to ensure effective and compliant program administration. The analyst ensures that provider and course approval requirements are met, verifies the completion of annual education audits, and manages the annual renewal process for CE providers and the biannual renewal of CE courses. The position also monitors the DIFS Education Roster Entry System (DERES), which education providers use to submit course completion data, and ensures that all Licensing web pages related to the education program remain accurate and up to date. In addition, the analyst reviews and approves PE and CE waiver requests and processes Education Instructor applications.

Requirements

Possession of a bachelor's degree in any major.
Departmental Analyst 9: No specific type or amount is required.
Departmental Analyst 10: One year of professional experience.
Departmental Analyst P11: Two years of professional experience, including one year of experience equivalent to the intermediate (10) level in state service.
Departmental Analyst 9 - 12: Educational level typically acquired through completion of high school and the equivalent of at least two years of full-time active-duty experience at or above the E-6 level in the uniformed services may be substituted for the education requirement.

Nice To Haves

The drive to serve the people of the State of Michigan and make a difference in an important role that supports Michigan individuals and businesses.
The desire to travel to diverse work locations for examinations, training opportunities, and conferences.
The ability to thrive in a dynamic, collaborative, and high-tech environment while demonstrating sound professional judgement and decision-making.
A curious and analytical mind capable of analyzing complex statutes, policy forms, and converting this information into an easy to understand, consumer friendly format.
The ability to communicate clearly, concisely, and effectively both orally and in writing.
The desire to work closely with colleagues and management to solve problems.
The ability to work well both independently and within a team.
Participation in webinars, conference calls, and employee development training.
Interest in helping others, wanting to learn and grow as a professional, and wanting to enjoy all the exciting things life in Michigan has to offer.

Responsibilities

Ensuring compliance with the Michigan Pre-Licensing (PE) and Continuing Education (CE) Program within the Insurance Licensing Section.
Overseeing the activities of Education Providers (PE and CE).
Guiding the education-related functions of the third-party vendor contracted to develop and administer licensure examinations.
Providing training, oversight, and direction to the third-party vendor to ensure effective and compliant program administration.
Ensuring that provider and course approval requirements are met.
Verifying the completion of annual education audits.
Managing the annual renewal process for CE providers and the biannual renewal of CE courses.
Monitoring the DIFS Education Roster Entry System (DERES) for course completion data submissions.
Ensuring that all Licensing web pages related to the education program remain accurate and up to date.
Reviewing and approving PE and CE waiver requests.
Processing Education Instructor applications.