Departmental Analyst Trainee 9-P11

State of MichiganLansing, MI
Hybrid

About The Position

This position will support the maintenance and enhancement of the employer reporting systems and to define and test business requirements for system changes needed for ongoing operations. This position will assist with change initiatives related to wage & contribution reporting, as well as active member account maintenance. This position will work with the Application Support Team to define & deliver system changes. This position will be the primary trainer for internal technician staff as well as external customers. This position is a conduit for continuous improvement for the Employer Reporting process.

Requirements

  • Possession of a bachelor's degree in any major.
  • Online application must contain detailed work experience.
  • Attach a resume identifying specific experience and dates of employment.
  • Dates of employment should include month and year and hours per week.
  • Attach a cover letter.
  • If applicable, attach a copy of an official transcript(s).
  • Must be able to submit proof of your legal right to work in the United States.
  • Excellent communicator, able to effectively give oral and written reports, and prepare clear and concise documentation both verbally and electronically.
  • Team-oriented mindset.
  • Able to embrace diversity.
  • Capable of establishing and maintaining effective relationships with a wide range of professionals.
  • Organized, with good time management skills.
  • Know the importance of a timeline.
  • Reliable, honest and keeps commitments to colleagues and clients.
  • Able to seek effective solutions to help resolve problems in a timely manner.

Nice To Haves

  • Understands the value of public service.
  • Passionate about customer service and being a leader.
  • Self-motivated person who wants a challenge and to work in a high-paced environment.

Responsibilities

  • Support the maintenance and enhancement of employer reporting systems.
  • Define and test business requirements for system changes.
  • Assist with change initiatives related to wage & contribution reporting.
  • Assist with active member account maintenance.
  • Work with the Application Support Team to define & deliver system changes.
  • Serve as the primary trainer for internal technician staff and external customers.
  • Act as a conduit for continuous improvement for the Employer Reporting process.

Benefits

  • Tuition reduction program at several key higher education institutes.
  • Good benefits.
  • Access to professional development training.
  • Excellent vacation and sick time policies.
  • Ability to successfully juggle your work and family life.
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