Department Supervisor - Shift 1

At Home•Carlisle, PA

7h•Onsite

About The Position

The Distribution Center Department Supervisor is responsible for providing communication, leadership, direction, and timely information to both the associates and management team. This position maintains a high level of safety, quality and department morale. Responsible for employee work assignments.

Requirements

2+ years of experience in a warehouse, logistics, or distribution center environment
Strong understanding of warehouse operations, safety standards, and labor management
Excellent interpersonal, communication, and problem-solving skills
Ability to lead teams in a fast-paced, high-volume environment
Proficient in using warehouse management systems (WMS), Microsoft Office, and reporting tools
Strong organizational and time-management skills with a continuous improvement mindset
Must be able to read, write and communicate in English
Ability to lift 75 pounds required

Nice To Haves

1+ year of leadership or supervisory experience preferred

Responsibilities

Coordinate with managers and cross-functional teams to consistently meet or exceed productivity goals. Ensure alignment with production targets and efficiency metrics across assigned shifts and operational areas.
Effectively plan, allocate, and adjust labor resources to maximize throughput, minimize downtime, and maintain a consistent and efficient operational flow.
Provide ongoing training, daily coaching, and timely recognition to ensure team members meet or exceed performance expectations. Address underperformance constructively and promptly, partnering with HR when appropriate.
Foster a strong culture of safety with full compliance to all safety protocols. Promptly resolve safety concerns and maintain a low incident rate.
Monitor and support high levels of attendance and punctuality. Address attendance issues early and effectively to ensure dependable shift coverage and workflow continuity.
Promote a positive, respectful, and collaborative work environment. Build strong team engagement to reduce turnover, enhance morale, and encourage ownership at every level.
Communicate clearly and consistently with team members, peers, and leadership to ensure strong alignment across shifts and departments. Drive transparency, accountability, and operational coordination.
Uphold high standards of quality and accuracy across all processes, including inbound, outbound, and inventory handling. Continuously monitor performance and implement corrective actions where needed.
Identify operational challenges proactively, escalate issues appropriately, and lead initiatives to improve safety, efficiency, quality, and team performance.
Facilitate smooth shift transitions through clear, timely documentation, status updates, and alignment on shift goals, metrics, and priorities.
Take on additional responsibilities as needed to support evolving business needs and leadership initiatives.