Department Student Services Counselor - Wayne Campus

University of Akron

4d • Onsite

About The Position

The Department Student Services Counselor at Wayne College counsels students on various aspects of student life, including admission, career opportunities, financial aid, and graduation. The role processes paperwork related to its area of involvement and may determine and advise students on Ohio residency requirements. It also maintains records related to student registration and student records.

The position processes applications and other required paperwork; assists and advises students on academic and/or residency requirements, educational and career plans, and course selection; and performs administrative duties such as managing student personnel and payroll records, issuing letters to students, maintaining student databases, and generating reports. It also compiles and distributes data, statistics, and reports to internal and external departments or agencies, and performs other clerical functions as needed.

The position directs and monitors the work of student and/or temporary workers. It requires at least 18 months of education or training beyond high school and a minimum of two years of experience in admissions, student services, registrar, financial aid, or another high school, college, university, or professional office. Strong communication and customer service skills, computer skills in spreadsheets, databases, and word processing, and the ability to interact with people from diverse cultures and backgrounds are required. Knowledge of university procedures, policies, and administrative structure is preferred.

The work is normally performed while seated, with discretion to walk or stand, and may occasionally involve lifting very lightweight objects. The standard work environment may have occasional noise, crowded conditions, or minor heating, cooling, or ventilation inconveniences. Use of a video display terminal is near continuous, exceeding 70% of the time. Compensation is $18.21 per hour. The University expects work to be performed in Ohio. Employment offers are contingent on credential verification and a satisfactory criminal background check; some positions may also require a credit investigation and pre-employment driving record search.

Requirements

• At least 18 months of education or training beyond high school.
• A minimum of two years of experience in admissions, student services, registrar, financial aid, or another high school, college, university, or professional office.
• Strong communication and customer service skills.
• Computer skills in spreadsheets, databases, and word processing.
• Ability to interact with people from diverse cultures and backgrounds.

Nice To Haves

• Knowledge of university procedures, policies, and administrative structure.

Responsibilities

• Process applications and other necessary paperwork based on the area of involvement.
• Assist and counsel students on academic and/or residency requirements, educational and career plans, and course selection.
• Perform administrative duties, including managing student personnel and payroll records and issuing letters to students.
• Maintain student databases and generate reports from databases.
• Compile and distribute data, statistics, and reports to internal and external departments or agencies.
• Perform other clerical functions as needed.
• Direct and monitor the work of student and/or temporary workers.
• Maintain records related to student registration and student records.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree