Department of State Aide 6-E8 - Belleville #111

State of MichiganBelleville, MI
Onsite

About The Position

This role is all about helping people. You’ll work directly with Michigan residents to review their requests, check eligibility, and make sure their applications meet requirements. You’ll process a variety of transactions, answer questions, and help customers understand different services and online options. If you like working with people, staying organized, and getting things done accurately and on time, this job gives you a meaningful way to serve your community. Apply today and start building your career with the State of Michigan!

Requirements

  • Educational level typically acquired through completion of high school.
  • Two years of experience equivalent to a Department of State Aide, including one year equivalent to a Department State Aide 7.
  • Must be available to work any of the following days/hours: Branch Operations Monday, Tuesday, Thursday, Friday: 8:30 a.m. - 5:30 p.m. Wednesday: 8:30 a.m. - 8:00 p.m.
  • Employees may be required to work on Saturdays, in accordance with contractual agreements.
  • Must apply for this vacancy through the NEOGOV system.
  • Must submit to and pass a pre-employment drug test.
  • Must pass a criminal records check.
  • Must be a United States Citizen.
  • Must pass a thorough background investigation.
  • Must provide proof of U.S. Citizenship.
  • Must provide photo identification.
  • Current legal name and date of birth on citizenship and identity documents must match exactly.
  • If current legal name is different from the name on the birth certificate, must show legal proof of name change (i.e. original marriage license, divorce decree or court order).

Nice To Haves

  • Experience equivalent to a Department of State Aide 6.
  • Experience equivalent to a Department of State Aide 7.

Responsibilities

  • Review requests from Michigan residents.
  • Check eligibility for services.
  • Ensure applications meet requirements.
  • Process a variety of transactions.
  • Answer customer questions.
  • Help customers understand different services and online options.
  • Occasional travel may be required for relief assignments at other branch offices.

Benefits

  • Eligible to participate in the benefits offered by the state.
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