Department of State Aide 6-E8 - Holland #256 and other Ottawa County branches

State of Michigan•Holland, MI

9h•Hybrid

About The Position

The Department of State Aide will service customers by reviewing requests, eligibility, and application requirements; processing transactions; educating customers on services and alternative methods; and working with a sense of purpose, urgency, and accuracy for Michigan citizens. This position may be selected for vacancies at the Holland Branch Office or future vacancies within branch offices in Ottawa County (Grand Haven and Hudsonville).

Requirements

Must be available to work any of the following days/hours during your appointment: Branch Operations Monday, Tuesday, Thursday, Friday: 8:30 a.m. - 5:30 p.m. Wednesday: 8:30 a.m. - 8:00 p.m.
Educational level typically acquired through completion of high school.
Two years of experience equivalent to a Department of State Aide, including one year equivalent to a Department State Aide 7.
Must apply for this vacancy through the NEOGOV system.
Must submit to and pass a pre-employment drug test.
Must pass a criminal background check.
Must be a United States Citizen.
Must pass a thorough background investigation.
Must provide proof of U.S. Citizenship.
If current legal name is different from the name on the birth certificate, must show legal proof of the name change (i.e. original marriage license, divorce decree or court order).

Nice To Haves

Selected applicants for Branch Office positions have the opportunity to transfer to other branch offices within the Branch Operations Division once employed.

Responsibilities

Service customers by reviewing requests, eligibility, and application requirements.
Process transactions.
Educate customers on services and alternative methods.
Work with a sense of purpose, urgency, and accuracy for Michigan citizens.
Occasional travel may be required for relief assignments at other branch offices.